Keywords: establishment,jewelry_store,point_of_interest,store

Charisma Jewelers - Rochester (NY)

Address: 🏡 2330 W Ridge Rd, Rochester, NY 14626
Phone : +1 (585) 227-7700

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJmxmuAnux1okRClDoJYveQqY

Others Near Rochester,NY

  • Top 14 Rated Jeweler in Rochester, NY (part 2)

    09-2025 Charisma Jewelers in Top 14 Rated Jeweler in Rochester, NY (part 2)
  • Figgy Studio & Shop - Rochester
    Geen Stagni: It makes me sad to not be able to recommend Figgy, or at least the Studio/custom jewelry designing process, because the shop itself is gorgeous, well-maintained, and clearly supportive of local artists, which I also also believe in supporting. That being said, it does make me suspicious that Figgy doesn’t have a single review below 4* despite our experience, so here is ours: I went here with two of my best friends to make pieces to celebrate and commemorate my college graduation. They were having a walk-in design day so we were very happily accommodated on their second floor studio. The process does take 6ish weeks, we found out, so we had to get our jewelry shipped. The two ladies that explained the process and helped us create our pieces were wonderful and friendly, and we had a great time in the moment. However, fast forward to now when we actually receive our jewelry: we are very disappointed. We were told we could make “basically anything we wanted”, so one of my friends chose to make a “butterfly” shaped ring from a simple band, I chose to make a “class ring” from a leaf-like band, and my other friend chose to make a bracelet. We ran our ideas by the ladies and they told us they loved it, and would help us note everything down to how the stones are arranged to ensure they came out as we wanted. Unfortunately, they did not. They turned out terrible, in fact. My friend’s ring’s butterfly shape was not preserved, despite that being her main concern, and my ring turned out incredibly clunky and uneven. I have attached some photos of my intention vs result, as well as my friend’s ring (sorry for the bad quality, they are taken and tried on by my dad). As you can see, for my ring, the “leaves” were completely destroyed in the process. For my other friend’s bracelet, the stones were unevenly placed, and melded together poorly. This experience wasn’t cheap either, with our rings totaling around $160 and his bracelet almost $300. I respect the value of the artisan and am okay with the cost, but only if it had turned out as we expected. Now, I understand how the studio’s style might be different than what we were trying to design; however, I think I rightfully believe that it should have been the ladies’ duty to let us know if they don’t think our idea could be executed. And frankly, the quality of the execution just isn’t up to par with a professional, and I’m heartbroken as I can only graduate college once, and now I don’t have a class ring to show off.
    Dubai Jewelry - Rochester
    I Am Jackpot: Great customer service. Very beautiful and inviting. She even let me feel the the difference of chains and why there was difference in price.
    Northfield Designer Goldsmiths - Rochester
    Dennis Newberry: Gudmund has been my go to jeweller for these past 17 years. It started with my engagement ring for my fiance as well as my beautiful wedding band. Over the years Gudmund has collaborated with me on one of a kind designs for me and for my wife. Some great memories with jewelry that will become heirlooms for the generations.
    Estate & Fine Jewelry by Harry Krikorian - Rochester
    Angela Campbell: This place is amazing. They have some unusual pieces, and I had the pleasure of meeting Harry and Stephanie. They are great people. Harry gives great prices, goes above and beyond for his customers, and has top-tier customer service. ❤️
    Battisti Jewelers - Rochester
    Brittany Ballish: Lucio and Laura are absolutely amazing! My husband and I used them for our engagement, wedding rings and wedding earrings and Battisti went above and beyond anything we could have expected. Both my husband and I had some particular thoughts in mind yet we were unsure of how to convey these ideas exactly at first. Both Lucio and Laura were so patient and worked closely with us to design such beautiful pieces that were beyond anything we had imagined or originally hoped for. This is custom jewelry with excellent client service and care at it’s finest. Battisti’s has been a family jeweler on my husband’s side for a while and even though we live in Phoenix now, we can honestly say we’ll never use anyone else.
    Nulton Jewelers - Penfield
    Roseanna Vitale: Love the work they do! Brought my mom’s ring in to have the prongs looked at and fixed. The ring came back looking brand new. Absolutely gorgeous! I take everything to Nultons. Love them!!
    J. William Jewelers - Spencerport
    Rob Olpinski: Fantastic Jewelry store with an exceptional staff! They offer a wide range of services at reasonable prices, and take genuine pride in their work. Best Jewelry store in the area by far, and worth traveling to.
    Selah Permanent Jewelry Rochester, NY - Rochester
    Samantha Tercero: Gia is a wonderful host! I’ve done two private events with her and not only is she easy to reach and quick at responding the process is so easy and seamless. She walked us all through the process, offered snacks and beverages and was patient with everyone while they chose their jewelry. I would definitely book with her again!
    KAY Jewelers - Rochester
    Diamond Ebanks: I wanted to leave a positive review, but unfortunately, I cant. I entered the store hoping to get my watch replaced and also to purchase a new watch for someone else. However, I wasnt greeted at all. The employee behind the register saw me standing directly in front of him, yet he did not acknowledge my presence after looking directly up at me multiple times. I waited for a few minutes, unsure if he was busy, but he still didnt say a word or even offer a simple "Ill be with you shortly." Maybe a bad day who knows but as, a result, I decided to leave and do not plan to make my purchase there. Whoever was working on June 3, 2025, around 4 or 5 PM, please take note of this message.
    Ridge Coin & Jewelry Exchange - Rochester
    Robert Nells: Josh at the Irondequoit location couldnt have been better to work with! He was kind, courteous , and beyond fair. He has won my business and I will recommend to anyone who asks! Great experience!