5 /5 Diane C: I brought a bracelet in to be made shorter. I chose Impressed Jewelry because of the great reviews people had posted and I have to concur that the experience I had was as wonderful as the reviews. Joe was calm and gentle and was able to make the chain shorter while I waited. His price was quite reasonable and fair.
While he was working on my bracelet, a man rushed in needing a watch battery. Joe asked him to wait five to ten minutes while he finished my repair. Although I let the watch repair guy go ahead of me, I found Joe’s asking the man to wait extremely respectful of me as a customer.
I will definitely go back!