Friedman & Ranzenhofer, PC - Buffalo Lawyers - Buffalo DEE: ⚠️ Review/Statement About My Consultation with Robert Friedman of Friedman & Razenhoffer (BFLO NY)
Though Mr. Robert Friedman’s website claims to support the working people, I find that to be deceptive when I as a hard working person has reached out for help but was disrespected & dismissed with such callousness in a matter of minutes because he was too bored of my conversation. (Hannah, who took my call was great & extremely professional). ~Robert Friedman should’ve taken a page from her handbook.~
However, I had a truly disappointing and upsetting experience during a scheduled 30-minute consultation with attorney Robert Friedman. Sadly enough, I was met with complete lack of professionalism and compassion. I reached out to Robert Friedman via referral, for legal support regarding a deeply personal and urgent matter; fighting to gain access to my elderly mother, who I believe is a victim of elder abuse, financial exploitation, and manipulation under a questionable guardianship filed by my sibling & granted.
Unfortunately, Mr. Robert/Bob Friedman cut me off mid-sentence multiple times, skipped over important details I was trying to explain, and redirected the conversation in ways that threw me off & made it impossible to clearly present my case. Less than 15 minutes into our 30min session, he DISRESPECTFULLY YAWNED in my ear, and loudly, I might add, showing complete lack of interest (not even pretending), then abruptly ended the call as I was speaking, saying, “This is too much.” I can’t handle this type of case.” That comment, paired with his dismissive tone and abrupt cutoff, was not only unprofessional: it was outright insulting.
To make matters worse, his website suggests he handles the exact kinds of cases I needed help with. If that’s not the case, then the advertising may be misleading. But how would he know what I needed, when he never even gave me the chance to explain the details or allowed me to ask the questions I needed answering (the whole reason for my call in the first place)?
I walked away from that call feeling unheard, disrespected, and retraumatized, especially given how emotionally charged this situation already is. I sought legal guidance and compassion. Instead, I received coldness, impatience, and extreme disrespect, disregard & judgment.
If you’re someone seeking an attorney who will take the time to listen and understand,
I CANNOT IN GOOD CONSCIENCE RECOMMEND THIS ATTORNEY BASED ON MY EXPERIENCE.
I know there are other great attorneys out there, who are at the very least, willing to take the time to simply listen to your concerns as you seek guidance & direction. So, know that you are not alone, and just as we may seek their support, remember, you are supporting them & their businesses as a clients, as well. IT WORKS BOTH WAYS MR. ROBERT FRIEDMAN!
Without the support from clients you’re just a title. We as the people need each other, especially in times of need and in this terrible climate we are living through today.
IT DOESNT TAKE A LOT OF EFFORT TO SHOW KINDNESS SIR. You never know what the person next to you is going through or when you’ll need that same kindness & compassion reciprocated, Mr. Robert Friedman. Remember, Life happens in a blink of an eye,
SO PLEASE, DO BETTER Mr.Robert Friedman!
