The Best 18 MEDICAL SERVICES near Troy, NY (Part 2)

Justin Lantier-Novelli Doctor is fine. Administration is fine. But the physician assistants need to study harder and learn how to communicate better. So many messages and important facts were missed by the doctor simply because the PA didn’t do her job adequately. I’m not sure if this is a chastisement of the office, the specific PA or a general comment on the state of education and accountability in this country.

Frank Viggiano Have been a patient of this practice for nearly 20 years. Recently had several surgeries to remove skin cancer and was extremely happy. Appointments were always convenient and expeditious and the care was outstanding. Highly recommend this practice.

Linda Bahr I have only been coming here since early 2023 but I can tell you, I really like and trust Dr Patel. Check in is always pleasant and I rarely wait more than 3-5 minutes after I arrive for my appointment. There is plenty of parking in a free lot. There is also a grocery store and pharmacy close by.

E B Can’t say enough great things. I typically do all of my reg on mychart to make it easier for the staff. I arrive and check-in and within a few minutes the nurse calls my name. Every nurse I’ve had so far has been incredible and personable. Special shout out to nurse “Mama Lou” and my PA Ashley Knutson.

Gabriel Lopez I have been a patient at this office for years, but my experience has consistently declined to the point where I feel compelled to share my frustrations. Every year, it’s a new provider seeing me, there’s zero continuity of care. They cancel my annual physicals with vague reassurances about rescheduling, but they repeatedly failed to follow through. After months of waiting for a follow-up, I had to take the initiative to call them myself and finally spoke to a kind staff member who managed to get me back on the calendar. However, my annual physical was canceled again, this time because head cold. The lack of professionalism and complete disregard for patient care is unacceptable. As someone in the medical field myself, I can confidently say this office is the perfect example of how not to run a practice. Patients shouldn’t have to be their own relentless advocates just to receive basic care. When I finally voiced my frustrations about the disorganized nature of this practice, calling the scenario a “s-show”, I was dropped as a patient. Instead of addressing their systemic issues, they chose to avoid accountability. If I ran a business like this, I’d be out of work. Save yourself the stress and look for a medical practice that prioritizes its patients and delivers competent, consistent care. This place is an absolute disaster, and I would not recommend it to anyone.

c clemente Review for Dr. Oldendorf Ive been fortunate to have Dr. Oldendorf as my primary physician, and I can confidently say he is an exceptional doctor in every way. From the moment you step into his office, you feel a sense of calm and care. The environment is welcoming, clean, and thoughtfully organized, which reflects the professionalism of his entire practice. What sets Dr. Oldendorf apart is the time and attention he devotes to each of his patients. In a time when many doctors seem rushed, he takes the time to listen carefully, ask the right questions, and explain things clearly and thoroughly. You never feel like just another appointment on his schedule; he genuinely cares about your well-being. His expertise is evident in every interaction, and his ability to break down complex medical issues into something understandable is truly impressive. Not only is he incredibly knowledgeable, but his kind and compassionate nature makes every visit a positive experience. His great personality puts you instantly at ease, and it’s clear that he cares about both your physical and mental health. He creates a space where you feel comfortable, valued, and well taken care of. Dr. Oldendorf and his entire team have created an exceptional healthcare experience. Their attention to detail and genuine kindness make every visit comfortable and reassuring. I’m incredibly grateful for the outstanding care I receive and would highly recommend Dr. Oldendorf and his office to anyone seeking expert medical care with a compassionate, personal approach. With appreciation, Cindy C

Jill Travis Ive been seeing Dr. Hillary Siebeneck for years. Shes always on time and answers my questions.

Michael Barber Dr. Hillary Siebeneck is awesome! I was so pleased with the services that I received that I decided to write a review. Dr. Siebeneck took all of my concerns seriously and addressed them as such. The not-so-good reviews that I read prior to my office visit were not at all reflective of my experience with this Doctor. Again, her staff were very professional, and Dr. Siebeneck was Awesome!

ALEXANDAR MCNAMEE The RensCo DOH responded to an after hours public health question immediately and thoroughly. All questions asked were answered with a tremendous amount of care and courtesy.

Nikki [Rhombus0fterror] All the women helping my son and I were so sweet and extremely helpful. It was our first time at the office to get a specific shot for his school. They were extremely efficient and knowledgeable. They worked fast and the only delay we had in the least was our insurance company keeping them on hold for a simple check of activity for the account (the insurance companys fault, not this office). I would highly recommend coming here to get shots for your child. They are also very helpful with getting the proof of shots to your childs school. I will definitely come here again if I cant make a timely appointment with a primary care doctor for shots.

Gillian Wolff This is the worst practice I have ever had the misfortune of being part of. They cannot fill meds in a timely fashion and blame you. Weird religious iconography around the office. They are never around when you need them. Run far far away.

Andrew Retos So i give one star, because the primary doctor dose not see me an yet shes on my medical info, also hands me to some male who dose not wear gloves or washes his hands, also got my flu shot an the same guy nvr washed his hands, didnt have gloves on or sanitised my arm, so il nvr go bk to her again, they dont care at all.

Anne Distin It was difficult to even give Dr. Brilliant one star. I called on Saturday to request a refill for my husband’s pain medicine and she was on-call. In no uncertain terms she informed me that New York State law did not permit refills of narcotics on weekends!?! After hanging up I called our pharmacy, where the pharmacist said this was not true. Meanwhile, today is Monday and we still have no refill. My husband has severe arthritic pain. I called the office this morning to request the refill as we usually do, and still no med available. I am no fan of Dr. Brilliant and doubt I ever will be. There was absolutely no indication of compassion in her voice and obviously in her pronouncements. If she had at least passed along our request to the practice, am certain it would be available by now. Why is she a ‘physician’?

Sarah Elizabeth Misdiagnosed me with a mood disorder (with a multiple choice test). She gave me medication I did not need that messed with my health and didn’t listen to me. I needed a health form completed for a study abroad program and she deemed me “unfit” to participate based on a diagnosis that wasn’t correct. I ended up suing the program (and winning) for discrimination but this would have never happened if this “doctor” bothered to listen to anything I was saying. I’ve heard from two other of my friends in the area who also got stuck w/ this monster and they have expressed the same sentiments. They both had Lyme disease. DO NOT GO TO HER FOR ANYTHING LYME DISEASE, THYROID ISSUES, PSYCHIATRY , Or anything else actually. There’s always someone who has to graduate in the bottom of their class. Dr. Brilliant? More like Dr. Dumb

Angela Joyce I have been with Dr Adetona for 25 years. When I saw these reviews my jaw dropped. I need to add my 2 cents. I hope it helps. I was with DrAdetona when she moved her office. I was with her when she had some staff issues. I was with her through covid. I was with her when she learned to use her laptop! Dr Adetona was with me when my sister came home from across the country with no insurance and needed a doctor. She was with me through my childs mental health issues. She was with me through my young sons many medical issues. She was with me through my spinal cord surgery 10 years ago and the hardships that came with it to this day. I have gone to urgent care between appts. The only thing I ever saw her get upset about was when they didnt send her results. I cant say that Ive never had to wait sometimes at all of my different dr appts. They apologize, we move on. Since the use of digital equipment (including the laptop), I havent had to wait more than 10-15 minutes though. And that would be several years ago. One person mentioned her parking lot. Seriously? Dr. Adetona has tried to create a warm and welcome environment and is succeeding. Shes constantly adding one thing or another, including some impressive framed articles and awards. She supports her staff. I believe she is also a doctor for a nearby nursing home. In other words, if you want a clinical experience maybe you should see someone else. But you will miss out on a wonderful doctor and knowing a lovely person

Karen Molinares My daughter and I have been seeing Dr. Adetona for 2 years now. Dr. Adetona is an amazing family doctor. I have never had a long wait when I have had appointments. The staff always calls to remind of appointments. The waiting room and office areas are always clean. Dr. Adetona always asks pertinent questions and makes sure to address every medical issue I bring up to her even if it wasnt the purpose of my appointment. I highly recommend seeing her. She has been a great doctor and has helped my daughter and myself a lot!

Crystal Graham Never had any issues with this office, the staff is always friendly, sometimes there is a little extra wait, but with Healthcare in this day and age youll have an extra wait anywhere you go. Dr. Spaulding is very professional and understanding, she takes the time to really listen to her patients.

Casey Pagan Been with them for almost 10 years and Ive been switched from doctor to doctor to nurse practitioners without complaint. Ive rescheduled my previous appointment twice because of my job and they dismissed me from the practice stating Ive had 3 no call no shows which I do not just the 2 reschedules. They want 24 hours notice for reschedules and ive stated a few times to them that I cannot guarantee that if my job makes me stay. They have no sympathy. Me, my husband and 2 children all go here and now I have to find a new primary. I will never recommend this practice again.

Ellen Schirmer Ive been a patient for years, no more. This practice is concerned more about $$ than it is the patient. Its almost to the point of being insurance fraud. The final straw can when an oral surgeon reached out for clearance for tooth extraction. I was told I needed to see the Dr. before she would sign. Why?? When did she become a dentist or oral surgeon ? This is not the first time for the unnecessary office visits. To top it off, shes extremely difficult to get an appointment with ---now I understand why. Im a cancer patient, so I see many doctors, its not like I dont have medical care. Her unnecessary office visit is a money grab and Im not supporting that any longer.

Kristen Frank I’ve been going here since I was age 13-15. (I’m 32 now do the math). I just waited on hold for 30 minutes to make an appointment with an “answering service” to find out they’re communicating with the MD office while I sit on hold. The date they offered me didn’t work with my schedule, and they offered me a call back from the office to schedule my follow up. (Mind you, my physical has been rescheduled 2x and canceled 1x BY THEM). I was told I’d get a call back for the last canceled, and I have yet to hear, so I chose to follow up with this outcome. 10/10 do not recommend. There are many other doctor’s offices with better communication out there. (I’m a fresh grad RN who has been making and taking people with disabilities on doctor’s appointments for 9 years, all over the capital district).

Darrell Roeters I was late to my appointment then was walking to the exam room and was canceled now another 2 months to wait. I called the office after ending up behind CVS which they said it was. The only thing I saw was a empty parking lot and a closed learning center. Heard a kinda of advice and office does not know East and west directions.

Cheryl L. Hedges & Judith M. Miller Was called twice by doctors office, the day before my appointment, to confirm that I was coming. I told them yes. I rented a U-Haul to get there. My wife and I drove all the way to Clifton Park, NY from Coxsackie, NY. When we showed up for the appointment we were told the appointment was cancelled due to behavioral concerns. We were told we were called that morning while we were driving to the appointment to tell us the appointment had been cancelled. If this was such a concern why didnt the doctor let us know earlier, within the last year. My wife is a disabled seizure patient who is without medication until she can find another neurologist. I was not allowed to speak with the doctor about this. Office people and nurses in doctors offices should not be able to make this decision.

Alisa Hollner Switching from this practice its always something first for my 6 week post pardum the whole visit I mainly stressed was birth control why would you have me scheduled with someone who cannot order it because they are catholic ( they said) Also did not do any futher exams so when I did get my appointment for birth control they told me they cant help me that day either due to me not having any exam. Also all of the receptionists that ive came into contact were rude in person also on the phone. My last appointment which I believed was supposed to do a urine pregnancy test which I was rushed out never told my results was probably never done and here I am a month later finding out I was pregnant. I would never recommend this place to anyone I am never going back , you guys need to get it together.

KIRA PHILLIPS The receptionist when I call is ALWAYS rude. She says what she has to say without listening to the patient then hangs up. She’s very disrespectful. It’s not like I call everyday but when I do I should be treated with respect and not brushed off.

Christopher Willis Family nagged me to get checked out due to a persistent cough. They charged me $500 for a covid and flu rapid test. Insurance was nice enough to cover half of that erroneous charge. Dont go here unless youre looking to get overcharged for basically nothing.

Mohammad Islam In my life I never see like that urgent care. It’s should be closed. We are wating science 9:30 am to 12:30 pm but we don’t able to see the doctor. My question is what is the meaning of URGENT CARE? . This place should be closed.they call me 12:30 pm to come in . I am waiting in my car front of the urgent care door and I saw the give the service 2/3 people who came after me .

Tammy Lee Connery My 79 year old mother fell, could not walk & in tremendous pain was brought by ambulance to this hospital. Over 5 hours weve been here with my mom on a gurney in a hallway in the ER. Please someone tell me what would does it take to be shown decency & allow for my mom to have some dignity, privacy & respect & shown some compassion. Update, for the last hour & half, while my mom lays in the hallway, the room she is next to has been empty. But shes not allowed a room? So in response the "canned response" from the hospital, I called the number & surprised, surprised, I went to voicemail with the recording stating someone would get back to me in 24 hours unless it was a Friday then they would get back to me next week. Again, no consideration, no compassion, no care.

Matthew Morgan I had a very positive experience with surgery here. Every single person I interacted with was helpful, kind, caring, and compassionate. From the front desk, to the staff, nurses, and doctors. Excellent job. The only downside I experienced here was from some other patients talking incessantly and being very loud, but we all cope with stress in different ways.

Shari Olson Its hurry up and wait, I have never seen patients in the waiting room with an IV in their arm. Or the old man who was just trying to get home and no one paid him any mind. Nurses who should have retired years ago, but still wants to try to put in an IV for the third time. Now the doctors, what doctor may be one maybe two the rest are LPN and NP, you sit around sick and after 8 hours and still no body I left. This place has been going down hill for years, turning it into a Trauma Center like Albany Med didnt help because they cant keep it staffed stay far away

Marty Demarest I had a wonderful experience at the Samaritan Hospital Emergency room last night about 2am. Parking was nearby, and I was greeted by the person at the desk wth a smile. My wait was less than 10 minutes and the LPN who took my vitals was friendly and relayed information to the triage nurse promptly. Paul, the RN, walked me through the initial assessment, got the lab samples needed, made sure I was comfortable. A scan was done promptly and the wait for the lab results was less than an hour. The PA reported the results, explained them, and what followup should be. My total time was less than 2 hours but at least as importantly, each of the people I saw was responsive, friendly and professional. Their attitudes made this high stress experience as good as it could be. Thank you!

Tanya Rymanowski Hands down best place. Brought my 7yr old last night and they got us right to a room. He was having trouble breathing with his cough and asthma. Staff starting from check in, to the nurses, the PA and Dr we saw were all amazing! They addressed his needs right away and kept him way after closing to monitor him before letting us go. Thank you!!

Hradsky Michael Got in a car accident two days prior to me going. Went to get x rays and a cat scan. 6 hours go by, and was told it’s the slowest night of the week (not busy) yet I was being completely ignored in terms of care

ALAN ALAN I received a call from one of your offices, canceling a hard to get appointment. Was asked to return the call to reschedule. Gave up after 50 unanswered rings and the same result at other phone options. How do you call yourselves healthcare.