McDonalds - Waterloo (NY)

1 /5 Lena Manwaring: Went through drive thru for today. Ordered 2 different kids meals, 1 actually was close to right, the other royaly messed up. Also ordered 3 different medium meals. 2 were all accurate, mine was all sorts of messed up. I ordered the snack wrap meal with 1 of each wrap. Got home and neither 1 had anything but chicken and lettuce, NO sauce. When I called the lady that answered didnt give a name, so I asked how do you expect people to give good feed back when you dont make the food the right way. She accused me of being rude and condescending and then said Im hanging up. YES I said a few choice words as she didnt even ask what the problem was. This is beyond ridiculous if the order taker cant listen to the orders properly then retrain them. If people making the food cant read or follow directions, retrain them. Get better management and MAYBE, just maybe employees would do there jobs.

1 /5 Daniel Hernandez: Went there around 2:30 and ordered 2 regualr meals and 3 kids meals I waited almost 45 minutes to get my food. There were two other people that was there for only iced lattes and they waited the same amount of time as I did. They seemed to have bee. Staffed because there was a ton of people in the back just extemely disorganized no communication from anyone in the back and definetly no communication to the patreons out front waiting. Also the bathroom was so disgusting it looked and smelled like noone cleaned them in days.

1 /5 Christopher Erwin: I understand its a mcdonalds, but nonetheless - believe the poor reviews. Showed up to pick up a mobile app - they didnt even have it on their system. Waited at the first window for 5 minutes, with cars piling up behind me - nobody knew what to do. Parked my car, got out, and into the store - stood there for a full 10 more minutes, with two workers walking back and forth making eye contact with me - but doing nothing. Finally had to ask about my order yet again - shows up. Never been to a McDonalds with this many problems.

1 /5 Dorothy Landry: This right here is what $6 coffee looks like from this place. When taking my order I asked for extra mocha and add caramel drizzle. They couldn’t even be bothered to do the caramel drizzle or to even fill the cup all the way. What a joke! Guess I have to find a new place to get my coffee everyday!

5 /5 Gustavo Herrera: This is the best McDonalds by far. All the people I interacted with was very attentive. Specially one fine lady that, sadly, had finished her shift by the time I tried to learn her name and commend her.