The Bourbon Room - Glens Falls (NY)

5 /5 Jawana Watson Silvestri: Food was amazing! We had the 35 day dry aged ribeye. James, the bartender, is wonderful and very knowledgeable about drinks. Would highly recommend. The atmosphere is laid back, quiet, and you can actually hear your partner talking. An enjoyable experience

5 /5 Morgan Beaudoin: It was my husbands 40th birthday and he loves bourbon. From making the reservation with Journey to meeting James the manager I was blown away. His knowledge on not just bourbon but wine, and cocktails was incredible. Food was absolutely outstanding. But the service is stellar, truly. We may live almost 3 hours away but we are already planning our next trip to Glen Falls just to come visit the bourbon room. Thank you for finishing out a wonderful weekend on such a memorial note!

5 /5 Joseph Gambino: We really enjoyed our visit to The Bourbon Room. The food was fantastic and the drinks were next level! The bartended was beyond excellent, he not only held down the bar but took care of every table in the place singlehandedly. I particularly enjoyed the Lamb lollipops and the Rosemary Old Fashion. Make sure to stop by while in Glens Falls!

1 /5 Marc: GO SOMEWHERE ELSE. Bartender needs a reality check. Don’t join in on our convos like you are our friend…don’t put dirty rags next to my drink…Be honest with your customers on wait times (maybe check before guessing). Lose the attitude brother Beer was warm and flat Kitchen couldn’t handle the orders for customers in the restaurant but kept sending food to the sister bar (the social). Be honest Did not feel like an outlier of a night for the bar, but hopefully yall do better in the future.

1 /5 Sarah Hurly: Leaving one star because zero stars isn’t an option. Three of us stopped in on Saturday hoping for drinks and dinner before a hockey game, and the experience was a complete failure from start to finish. We arrived at 5:35 p.m. and were completely ignored by the bartender until 5:50, despite the bar not being busy. When he finally acknowledged us and we were in the middle of ordering, he abruptly turned away to accept what appeared to be his personal DoorDash delivery. The lack of professionalism was shocking. We placed our food order immediately because we were starving. While waiting, the bartender repeatedly set dirty glasses and filthy bar rags directly in front of us. It was disgusting and made us feel like we were sitting in a rundown dive bar rather than an establishment that supposedly serves food and drinks. At 6:30 p.m., after waiting nearly 40 minutes, we asked about our food and were told it would be out in 10 minutes. Ten minutes later, we were informed that we would not be receiving our meals at all because “the chef is stressed and has a lot of tickets.” After 50 minutes of waiting, being told the kitchen simply wasn’t going to make our food is absolutely unacceptable. If the kitchen couldn’t handle orders, we should have been told upfront so we could go elsewhere. Instead, our time was completely wasted before an event we were trying to get to. The total disregard for customers, lack of cleanliness, and unprofessional behavior make it hard to believe this place is still in business. Save yourself the frustration and eat literally anywhere else.