1 /5 Hannah Yu: I visited Dr. Nguyen for a pain issue and told her that I believed the pain was coming from my wisdom tooth. Instead of addressing my concern, she referred me to a root canal specialist in Manhattan. I ended up paying $440 out of my pocket just for the specialist to tell me there was nothing wrong with my root canal and that the pain was actually from the wisdom tooth. In the end, I had to go to a different dentist to have the wisdom tooth removed.
I’m beyond frustrated with the whole situation. The unnecessary referral, the high cost, and the time wasted could’ve all been avoided if Dr. Nguyen had just listened more carefully and been more thorough from the start. I really hope she takes this feedback and does a better job of considering her patients’ concerns.
To make matters worse, during my visit, Dr. Nguyen did a cleaning but didnt bother to floss around the bridge on my front teeth. It’s clear this office isn’t paying attention to the details or the needs of their patients. Overall, this experience has been disappointing, and I wouldn’t recommend this practice to anyone.