1 /5 A C: By far the ABSOLUTE WORST lab experience I have ever had. It is the next day and I am still upset. The phlebotomist was a complete basket case and highly unprofessional to both myself, the patient, and her coworkers. I dont feel my tests were handled properly and have zero confidence that the right tests were even done. She obviously doesnt handle stress well and made a frustrating situation unbearable. I have never been so upset in all the years that I have faithfully been a patient at Albany Med.