1 /5 Donna Knowlton: I have never written a bad review for anyone. Crystal (Crystals Beauties) charges extremely high prices and has terrible customer service skills. To to have my hair and my grandsons hair colored and *cut cost $385 including the tip. She called it "all over highlights". Basically she colored my hair with highlights, $185!. Not what I asked for and charged $35 more to trim my hair, Maybe 2", that she called a *cut. She cut and colored a child and charged $100 for color and a $15 cut.
I never should have given her the tip, but when she handed me the tablet, its right there in giant font and hard to decline when shes standing there watching you. Extremely Embarrassing and uncomfortable situation!!..
I called several other salons and they said they would never charge that price for that service And that the cuts should be included with hair treatments as they are most everywhere else.
When I called her to discuss the price she got very defensive and then hung up on me! She got upset that I was getting a little heated and swore. She had NO problem dropping the F bomb during personal phone calls while she did our hair! I am sick over all of this. I knew it would cost quite a bit to have our hair done but holy cow!
Im sure the other girls do great work, and charge fair prices, unfortunately Ill never go back and neither will my family..or anyone else that doesnt want to be ripped off..
