Auto Laboratory - Riverhead (NY)

5 /5 Stephanie Oliver: Very professional honest and care about their customers. I had a great experience when they worked on both of my vehicles today. These people are very fair and value their customers. They get 5 stars for me love the environment and there energy I have never experienced such caring people like I did today. Thank you so much you did a great job on both vehicles and thank you for your honesty. Anyone who who anything needed done to there cars you need to go see these guys they were the best. Thank you again.

1 /5 Thomas McRoy: Brought a vehicle in to have a nail taken out of a tire and have it repaired. Very simple. The next day while driving to Southampton I noticed a vibration and strange feeling with the steering. I checked the tire and one lug nut was loose to the touch. I could unscrew it with my fingers. The others were not torqued. This place could have gotten me killed. You literally risk your life bringing a car here.

5 /5 Theresa Dilworth: I first went to Auto Lab when I got a flat next door at 84 Lumber. They fixed it right away, and cheaper than other places in Riverhead. Nice people. Came back for an inspection and new tires for my truck. Reasonable price for big truck tires. On the LIE exit 70 I and 3 other cars hit a piece of plywood. All four cars got at least one flat tire, one lady had 3 flat tires. AAA tow truck came and called all the tire places around for a place to tow me to. No one had the special small tire size for my SmartCar. I called Auto Lab; they said they don’t have the tire in stock but meanwhile they could put on a slightly different sized one temporarily, so that I could at least get home. Problem solved.

5 /5 Andrew C: These guys are always great inspections tire repairs or installations.

1 /5 Amber Pace: AWFUL PLACE!!! THIEVES!!! the owner is a horrible man & will tell you one price then in the middle of the job, increase the price by hundreds and will force you to pay it!!! had to get the cops involved and my stepdad finished the work THERE to put the old brakes on as they started the job without communicating the new price with us while the owner still tried to keep all my money as he did absolutely nothing to help!!! charged us $397 for inspection and brakes then increased it to $950 in the middle of the job and refused to finish or put the old brakes back so we could leave as we couldn’t afford that price. do not recommend unless you want to be ripped off and have the cops involved!!! he also called my mom a bi*ch and had her escorted off the premises because she was proving him wrong. complete thieves and horrible business. DO NOT GO THERE!!!