1 /5 Janay Alise: Women named Ana had an attitude the minute I walked in because she got the appointment times confused with me and another person. My appointment was at 4 pm which I written in text message, then she said I said 2 pm. After I showed her the message she apologized and said she got it mixed up. Whatever. I sat there waiting for 45 minutes for her to finally start washing. After washing I was sitting there for another 1 hour and 30 mins for her to finally start putting rollers in my hair. Half way into her rolling she said she couldn’t do it because it was tangled from me having a little glue in my hair from a previous hair style and she sent me home with my hair wet. VERY UNPROFESSIONAL because she did my hair plenty of times before. I will never go back. Also when I went home I easily was able to do my hair myself with no problem. She just had an attitude with everyone in there because she overbooked herself and was frustrated with other people!!