A-Z Auto Repair & Collision - Watertown (NY)

5 /5 Grace S: I recently had the pleasure of visiting A-Z, and I cannot express how grateful I am for the exceptional service I received. I am a military spouse with my husband currently deployed and they went above and beyond to ensure that the vehicle was not only serviced promptly but kept me informed and updated. Their transparency about the services needed and the costs involved was refreshing. The mechanics were knowledgeable and took the time to explain the repairs in a way that was easy to understand. It’s comforting to know that there are businesses out there that genuinely care. I highly recommend A-Z for anyone in need of auto repair. Their dedication to customer service and quality work is unmatched, and I will definitely return for future services.

5 /5 Garrett Samson: Absolutely thrilled with my experience at a-z auto and repair! From the moment I walked in, the staff was welcoming and professional. They took the time to explain the services needed for my vehicle and answered all my questions without hesitation. The mechanics are clearly skilled and knowledgeable. They completed the repairs quickly and efficiently, and my car runs better than ever. I also appreciated their transparency regarding pricing—no hidden fees, just honest service. The shop was clean and well-organized, which gave me confidence in their work. I highly recommend [Auto Shop Name] to anyone in need of reliable auto repairs. I will definitely be returning for future services! Five stars all the way!

5 /5 Melissa Kirby: I had my tail light fixed at A to Z Auto Repair and Collision, I couldn’t be happier with the experience. The service was excellent from start to finish—fast, efficient, and hassle-free. The price was very reasonable, and the staff were incredibly professional and courteous. It’s clear they take pride in their work and value their customers. Highly recommend this place for any auto repairs!

5 /5 Fabian Thomas: This the best place hands down Steve went above and beyond to get my car back on the road car was there in the shop for little over a month they tired there best to get the part I need to get my car back on the road it was challenging for them to find the part that I need but they made it happen never gave up on me highly recommend this place

5 /5 Keith Santos: I had an excellent experience today. The staff was exceptionally friendly and professional throughout the entire process. I had my rotors, calipers, and brake pads replaced—all completed within the same day to include an oil change. The quality of service was outstanding, with real-time updates and continued support even after the job was done. This will for sure be my one stop shop. A special thank you to Steven and his team for their dedication and exceptional service.