Watertown Spring & Alignment - Watertown (NY)

5 /5 Dakota Bailey: These guys knew how to help me in a jam. Theyll most definitely get my business again. Ernie and Josh are some of the friendliest faces I know in the mechanic world. They got me in and out with no complaints. Yes, they seem a touch expensive, but with that comes with some of the most experienced mechanics in the field. Hope to do business with them.

2 /5 Melissa Lee: Although they were very nice, they repaired my strap that went over my gas tank, then informed that the frame that the strap attached to was weak and needed repairing as well. Instead of informing me when they went to do the repair and already had my gas tank off, and before they repaired the strap, knowing the tank would need to be taken off again for the frame work repair that needed to be done at converse. Now I have to take it to precision, have the tank taken off again, have it towed to converse to have the frame work repair done. Then it will need to be towed back to precision to have the tank out back on. Costing me an additional $600 and adding in another car shop that was really not necessary if I was informed of the repair to the frame work that needed to be done before the new strap was put over the tank. Not very professional when they still would have had my business and done my repair, making the same amount of money, but done it in the appropriate order. Definitely feel taken advantage of. Please give me all the info before making the repair.

5 /5 Brian Varga: Best vehicle maintenance shop in the North Country. Get a quote here before going anywhere else. Staff is very friendly and helpful.

5 /5 Aaron Churchill: First visit they said I couldn’t align my vehicle before replacing lower ball joints and steering bushings. Once I ordered the parts brought the truck back to pay for tge labor hours. Was prepared for a good $600. When I picked the truck up they had not installed the bushings. Turns out they didn’t need to install them. Saved me a few hundred bucks in shop hours. They very easily could have installed those parts and charged me more and I would have never known the difference. $430. This shop is very honest, and they performed quality work.