1 /5 Kaspian Lasell: Will never use these people again. They pushed the date of completion back 3 times, by more than 3 days each time. They were dismissive and vague when asked for updates, exaggerating the damage to our car which had been in a low speed collision with a deer. And-Oh, they don’t accept credit or debit cards, a fact they didn’t think to mention until they knew we had already returned our rental car.
They held our car hostage with no way for us to go get a means to pay them just so they could argue with us for half an hour. Finally they drove my husband to the bank, browbeating him the entire way. They were completely rude and unprofessional on the phone, hanging up on us several times. Overall a terrible experience.