List 17 Auto Services , Car Repair near Plattsburgh, NY (Part 2)

Destiny Beadles does not communicate well. non responsive and never return phone calls.

Jennifer Garrow I stopped in here back on Dec 4th to have an estimate done on my vehicle for repairs. I was greeted as soon as I walked in by Brent, and they pulled my Rogue in within mins. He then went out to look at it and see what it needed. We then went into the office and proceeded to write up my estimate and explained things as he went thru it. I then decided to schedule my repairs with him. Being so close to Christmas and him going on vacation, he wasnt able to schedule me until this month. I was supposed to bring my car last week but I was sick so I called Brent and we rescheduled for me to drop it off this coming Monday. I was more than happy with the service provided to me from Brent and his crew thus far. I will update more and add pictures once my vehicle is done, and I get it back, but as of the service this far, I am more then happy with the service provided from Brent and his crew. I highly recommend this shop for repairs.

Julie Bell They put in a new radiator and some other work. I had to bring my car back 3 times. I started leaking antifreeze a few weeks after I got it back. Brought it to get fixed get it back with ac not working. A month later the line came out of the radiator and blew my transmission. They told me it shouldn’t have happened and won’t go good for anything.

dylan mahoney Obviously neglected work includes: missing four eyelet rivets on plastic wheel well cover; recessed front bumper fog light by greater than an inch (should be flush to bumper); every gap between panel worked on was off line. I have a 2012 ram window sticker that says my truck came with running boards that are no longer on my truck. Swapped out by these guys with junk ones. My tires were swapped with junk ones. My locking lug nut key missing. I showed the management there, the obvious neglect. I told him these arent my running boards. He asked that i bring it back to be completed, agreed that it wasnt. He denied any wrong doing with the runningboards. I told him after you say the work is complete 2 days later than agreed upon, i immediately see the flaws and i dont do this for a living. Now your asking me for more time with my vehicle and expect me to believe you will resolve anything? Obsurd. I was treated better when i was stationed in El Paso for three years. My car was better taken care of in a foreign community while i was deployed to Afghanistan. I wrote the owner an email. I never received a response. I will never do business here again.

Mackenzie Wetherby Rude representative tryed to say my car was worth nothing when it’s worth 3,000 will not be coming back don’t come here

Soraya Seiden Highly recommend K & S Repair Shop. They are professional, honest and great customer service. They were able to diagnose and repair my muffler situation, as well as as completing repairs on my air conditioning system. I was told by the dealership that I needed an air filter. They informed that I did not need one. All of the work was done within the parameters they said. Five star service!!

Michael Vaillancourt Id give 10 stars if I could ! The owner Chris is very honest, fair priced and knowledgeable. I had a transmission issue he went out during a snow storm towed it to his shop and rebuilt the transmission ASAP He offers a 12 month 12,000 mile warranty and not a doubt in my mind he 100% backs that warranty . I really wish I had a option for 10 stars he is a class act !!!

Chris and angella Heywood Been searching for a garage to service our truck. Three appointments with other shops, money spent and no closer to an answer. After an overwhelming number of family friends and strangers recommended Lagoys we figured it was worth a shot. I called them Monday evening and they got us in the very next day. Within ten minutes Chris had the issue figured out and the parts on the way. Less than one hour and we were on our way home. We would suggest Lagoys to anyone and everyone. They are knowledgeable, professional, and truly a step above what weve experienced in the automotive industry. Thank you guys!! We truly appreciate your hard work.

Shawn Just wanted to give a late shout out to LaGoys Automotive LLC! Was headed home and noticed a loud grind on the front passenger side of my truck. It sounded really bad, so I stopped in on my way they test drove it and immediately knew it was a bad wheel bearing. They brought it in on the spot and had it done and back to me within 2-3 hours. Wanted to thank all of the mechanics here for their awesome and quick service. These people care about their customers and really try to accommodate.

Karen Greene Just purchased my 1st Subaru. Andrew and Jenn were great to work with. Andrew spent lots of time explaining all the great features of my new Crosstrek and has followed up with me to make sure all is good. Loved the atmosphere and the music. Thank you for making this purchase so easy.

Douglas Hamilton When it comes to reviewing business, I never write two reviews. Della is my first exception to this rule. Driving down the Northway from Montreal to Albany, I noticed that my Forrester was shaking when driving at highway speeds. Rather than risk breaking down, I decided to stop by Della Subaru to find out what the problem was. We arrived at 7:30, first in line thirty minutes before they opened, without an appointment. When I explained the issue, it was immediately diagnosed as ice in the wheels. They took our car immediately and removed as much ice as they could. THEY DID THIS FOR ME FREE OF CHARGE. Upon getting on the highway, the problem was resolved. Della could have charged me or kept me waiting. Instead they went above and beyond for a passing Subaru owner who is unlikely ever to be a frequent customer as we live over 100 miles away. These guys are the real deal and I would trust them with any car problem.

Kathy Kavanaugh The wait on my car was a "long journey into night"...Luckily, I had rental insurance from GEICO...HOWEVER,....I must say the car is Pristine!!!!.....Looks brand new...Thank you!!!

Adam W Does excellent work. Got my truck back and couldnt even tell it had been damaged. My truck came back cleaner then when I dropped it off. Staff is a pleasure to deal with and extremely friendly. Repair staff is very knowledgeable and do quality work and definitely take pride in the work they do.

Andy Sharma Team at Warren tire center is amazing. Highly recommend for any car servicing needs. They are great at customer service and dont try to sell you services that are not required. They will by 1st place to go if I need anything done on my car.

Jess F I had a great experience (two days in a row) with Kyle and Matt at the new location down the road. I have a fleet vehicle and drive all winter long throughout the North Country. They went above and beyond to try and get the tires that I needed. They were kind and attentive, and I felt that they genuinely cared about me as a customer. They spent extra time to get these approved so that I am safe on the road this winter. Thank you! I would absolutely recommend them!

Robert I visited Plattsburgh from Long Island and ended up having car trouble. Flick’s Auto Repair did the necessary repairs in a timely and professional manner. I appreciate that this family business is run with integrity and do recommend their services. Thank you.

joelle liblin We had a trouble with the promaster s battery . We stopped here and asked for help . In 2 minutes, it was done ! Thanks a lot for all !

matt gohlke These guys have been fixing my familys vehicles for 10 years or more, I couldnt count how many times Ive had work done here, Ive been towed by them, rescued from being broke down, and everything in between and I have not once walked away from them feeling like I got robbed or worse.... and thats a real big statement for an auto repair shop. We are lucky to have them around because they dont make guys like that very often anymore.

mary dineen Very greatful they could get me in and do my brakes last minute. The three stars comes in because I just noticed that they forgot to reinstall my fuel cap after an oil change. I got home today from work 8/5 and my car was smoking. This means that I have been driving without my oil since 7/26/23. That’s 9 days. I drive to and from Burlington for work and I drove to old forge. I’m pretty sure my engine is out of oil. So word of caution, while the work is good please double check your oil caps.

Kylie Aurora So I’ve been in the run around with many mechanics in plattsburgh & it’s surrounding areas. But Dean at g&g muffler is easily the best one. He calls you daily with updates, price changes, everything. I have an older car, so it needs work often. Every time I’m at g&g, they get you in and out VERY quickly & treat you with nothing but respect & honesty. There are many shady mechanics in plattsburgh, but you’ll be treated the right way at g&g. I literally can’t say anything bad. Definitely go there if you need anything done!

Cecil Smith Guys do good work but Dad isnt professional at all Ill suggest finding somewhere else to get your car needs done with people who care

Josh Meroff Avoid Monro at all costs — they don’t care about your safety, your car, or taking responsibility. I brought my 2020 Chevy Traverse to the Monro in Plattsburgh because it wouldn’t start and showed a “Service Battery Charging System” warning. They replaced the battery (charged me ~$300), but that didn’t solve it, so they replaced the alternator next. I picked it up thinking it was finally fixed. But that same day, the warning came back. I brought it back in, and they said the serpentine belt had fallen off, so they fixed that. I left again, and the warning came back immediately before I’d even left the area. I turned around, brought it back a third time, and this time the manager literally told me to just drive it off — “it should go away.” The next morning, while driving 55 mph on Route 374, my car began losing powered functions one by one — including power steering, assisted braking, and acceleration. I managed to coast into a parking lot before it shut down completely. Had this happened in heavier traffic or a more dangerous stretch of road, the outcome could have been far worse. When I brought it back again, Monro admitted they couldn’t even get it to start after trying to jump it multiple times. Then they suddenly told me they don’t do electrical work and refused to help further. The manager shrugged and told me “good luck getting anything from corporate.” That was it. I brought it to Della Chevrolet, who told me Monro had arced the battery and fried the fuse box, and that was why it had completely shut down. I paid ~$1,700 out of pocket to fix the damage Monro caused. Monro refused to pay it. They only refunded the ~$1,300 for the original work and said they’d cover just ~$350 of the Della repairs. That’s it. Corporate stalled, dodged my calls, put me on hold for 30+ minutes just to drop the line, told me they’d call back and didn’t — for nearly two months. They finally said their director made a “final decision” not to pay the full amount even though it’s their legal obligation to make this right. The car was in worse condition than when I brought it in. Unless it’s an oil change or checking your wipers, don’t even trust them with a toaster. They’re reckless, dishonest, and completely unwilling to take responsibility for serious failures. I’m now pursuing legal action. If I could leave a 0/5 star review I would, and corporate loves to just throw a "were sorry this happened" message on these reviews to make it seem like they care.

Dimitrios Patargias Excellent service and offerings, really professional and costumer friendly staff. Not just a typical tire or mechanic shop, they provide full scale coverage. They are really good, communicate with the customer for every step with details, no surprises. And competitive pricing.

Tyson Tyrell I only give this 2* because they were the only ones to put in parts that I ordered. after that kept my car for several days without letting me know, I had to call everyday. Then when I got it the tires were soo far out of alignment I was squealing, didnt even have to use brakes to stop and leaving tire marks all over the road. They gave me my car back not safe to drive. Then I finally get it aligned and nearly smash into another car at della Subaru because all of a sudden now I barely have brakes. Called him and told him that they messed something up. He said he would look at today for me and it sat there for 8 hours and he never looked at it. Didnt even get in the car at all. If you value your sanity do not go to this place!! Gets very irritated if you call to check on your car even though he isnt doing a thing. the owner is not a mechanic he told me himself!!! It definitely shows when you try to talk to him about car stuff.

McGarvey A “Ali M” This place is a JOKE!!!...I got right in for inspection. And made sure my 2013 Honda Odyssey was with new tires, brakes, and ready for the inspection. Within the first 3 mins of car being lifted ....tires NOT removed was told rotor was damaged and wanted to talk about my brakes...lol.!!! It real is Soo Sad people like this GIVE REAL HONEST SHOPS A BAD NAME!!!!!

Midatlantic Transport Super nice guy, helpful, on point, went straight to work. If you’re looking for a good mobile mechanic you found him! We’re not local so we had to google who’s around and I’m glad we got into the right hands.

Chuck Raterman Thomas saved our vacation. Our jeep had some mechanical issues when we got to the campground. Called Thomas on a Sunday evening. He researched the problem and fixed it Monday morning. Price was reasonable as well. Thanks Thomas!!!

Jeremy Favaro Service tech Cody Y. diagnosed issues with my truck and explained the process with the warranty and got me all taken care of! Excellent service.

Jeffrey Hamilton Was happy with my work until I found out that the service department didnt finish the job, and I have to go over all their work to make sure it was completed. I had a transmission replaced. The transmission cross member has four 6-inch bolts, and they were not even finger tight. I wonder what else is loose or just not done, and Ill find out when it breaks. Hope it wont be a big expensive repair. Doubt that they will even respond. But they want reviews from customers, and now they have one. Be wary!

Tom Rogers Decided to try CARS for an inspection and was completely satisfied. Polite and personable staff. Same day appointment was made and kept with no problems. The waiting area is large and comfortable with amenities to make the wait enjoyable.

Cristina Maria I can’t thank city auto enough ! Thank you for fixing my Tahoe and getting me back on the road! I highly recommend anyone who needs an honest and fast repair shop to stop in and give them your business! They were honest and upfront about everything!

Michael Lilledahl Nothing short of amazing and straight up professional. Knowledgeable and polite. Nothing that they cant get done.

Blake Moulton They get the job done fast and well!!!