Peggy Eastman: I searched for a dr that would actually listen. I travel an hour to see Dr duckett. Well worth the drive. He is always so kind and takes time to make sure everything in my life is going well. His office staff is friendly and efficient. My husband and I both go to him and my kids go to him after they age out of the pediatrician. Love that they do blood work right there in the office. Saves multiple trips out and I’m guaranteed the results are seen promptly.
Matthew Ocean: I recently ended up going to the ER at 9:30pm on a Thursday night. I was in excruciating abdominal pain, and seen after only waiting a half hour or so. While it took a while to get imaging done, the ER staff were all so kind and helpful. Doing what they could to try and relieve my pain and give me fluids. Once imaging confirmed it was my gallbladder, I was given an anti-inflammatory that helped immensely bring the pain down from a 10 to a 3. After a couple hours I was taken up to my official room and would be having surgery in the afternoon. Nursing staff overnight was so sweet, and checked on me often, but not too often where I couldn’t get some naps in. In the afternoon I was brought down to surgery and spoke with the surgeon, anesthesiologist, nursing staff, ER techs, etc. They explained everything to me and answered any questions I had. Don’t remember a thing after being wheeled into the operating room. When I was brought to my room, once again the nursing staff was so amazing to me, up until my discharge the following day.
To summarize. Crouse Hospital and staff really helped me so much in an emergency situation. Everyone from the doctors, nurses, anesthesiologist, ER techs, medical technicians, nursing assistants, to even the sanitation staff and the staff who takes food orders were all seriously so incredibly gentle, caring, and sweet to me. No hyperbole, EVERY medical staff member treated me with the utmost kindness. I hope I don’t have to go to the hospital again anytime soon, but if I’m still in Syracuse, it’s Crouse. Thank you to everyone from the hospital who helped me.
Brenda Rosemier: I called holiness for script refill on a Wednesday. Script wasnt at pharmacy on Monday. I called again to request Script. On Tuesday I called doctor to see if Script was sent in. NO. This is controlled substance so can only refill every 30 days. Well, doctor on vacation for another 2 weeks. Script sitting in her inbox!! Why would the nurse do this? I still dont know if I can get Script. NOT HAPPY!! A its the day before Christmas.
Tina B: Had an earache and needed to get in for a sick visit. Duckett family medicine got me in on short notice and took great care of me. Highly recommend.
Michael Janes: Had a Drs appointment on 2/14/25 had to reschedule due to a work meeting. Rescheduled for 2/19/25. Went in and used the kiosk to check in, said I dont have an appointment, so I went to the receptionist and she looked up my info and then to me to sit down and wait. 5 mins later office manager comes out and brings into a conference room to tell me Dr. Price has dropped me as a patient due to too many missed and rescheduled appointments. I told that the majority of my rescheduled appointments were due to scheduling conflicts with work and I only had 1 no call/no because I forgot. She said they mailed me a letter on 2/14/25 and here it is 2/19/25 still no letter. I also told her that I did not receive a warning, which I should have, because they never told that that was a policy. She agreed and then said "Im sorry but there is nothing else she could do". When asked about another Dr. In the office I was told no one else is taking new patients. I have been going there for 20 years and not once has anybody told me about such a policy. Also they never followed up with me about my last blood draw which shos signs of hypothyroidism. Very disgusted with them. Dont waste your time with them.
