Cairo Family Care - Cairo (NY)

4 /5 Darcy Wood: This office is great. I love Teal . But Robin the nurse is horrible. Always so rude. Exhibits destain and rude behavior. Just over all unprofessional and snotty. Shes in the wrong business. Normally I have no complaints except for having to deal with her. Normally I can tolerate her, but today I was in excruciating pain and she just made it worse with her Kurt responses and sarcastic questions. Its no way to be treated when you really need help and are there for treatment to be treated in this way is reprehensible.

1 /5 Lily Briggs: Absolutely horrible, the worst attitude I’ve ever experienced. During a call I was hung up on and just had to sit there and cry. Also what doctors office makes you reschedule 3 months out FOR AN EMERGENCY CHECKUP when you called to say you were going to be 10 mins late due to those said health issues… I called again too and received the same treatment. I’ve now been waiting a year to get into this doctor’s and at this point I’m just going to go somewhere else because my body is starting to give up and I want to be able to live an actual life. So yeah definitely don’t recommend this office to anyone

1 /5 Chris Phillips: By far the WORST practice ever been to. Aside from over a 45 minute to 1 hour just to get in. Always backed up on patients, never get to get in get seen and get out. Felt like a test gerbil with the amount of different medications I was put on. Also the rude receptionist no name put on here but very rude as well this office likes to Break HIPPA and give out patient information to others who are not my doctors or family. Soon after i was dropped as a patient without any notice or referral all this and they claim to help. Go elsewhere ! Worst practice ever

1 /5 Brent Da: I called this office to try for a sooner appointment as I heard my husband with MS, state he fell and hit his head in the bathroom. The neurologist cant get him in until February. Cindy, the most unpleasant and unprofessional person I think Ive ever talked to couldnt get him in before next Thursday. With an enormous attitude and raised voice Cindy tried to school me with some nonsense of what he actually called for, 1st of all blahhhh bla bah. I was sitting right next to him. I know what he said. I said I didnt appreciate the attitude as she was so rude, she accused me of having the attitude. Anyone that knows me will testify, I am very pleasant on the phone. I work in customer service. Phone etiquette is everything. She then covered the phone, insulted me to the other office worker and I was disconnected. Dr. Johnson is wonderful, but Im not sure having to go through this individual is worth it.

1 /5 Danielle Smith: Doesn’t matter when you make an appointment you won’t be seen for well over an hour! I purposely made an early appt so I wouldn’t be here for hours… does the doctor not know what time her practice opens because shes behind EVERY day. People take off work / can’t spend hours in a doctors appt when they aren’t even sick and it’s just a check up. Looking for a new doctor. stay clear from here unless you want to waste your whole day in a waiting room