Carter: Every time I leave Marcy Spa I feel like a brand new women!! Ive had 3 facials so far the last 2 being with Emily and shes amazing at what she does! I had Kaitlyn my first experience and she was just as amazing! Every one that works there is awesome! So kind and not judgemental at all! Such a cozy comfortable place I always feel so welcomed and count down the days until I can go again! They have a customer for life!! Thank you all!!
Nena: My son got THE best haircut since we arrive in 2009 and her prices are very fair. She is quiet and clean and took her time with each of her clients. Love her!
Marlene Otero: Shouldn’t deserve a star, went to get a haircut and color, took them 6 hours to get it done, my hairdresser didn’t seem like she knew what she was doing, had to constantly be asking the other workers there, and in the haircut process another had to step in. I had asked for short layers. I was so ready to leave didn’t realize how bad it was until I got home. They literally chopped my hair.
Tatiana Enii: I had the best experience at Sophistique the other day. Loved “Absolute Happiness” treatment, I instantly felt my hair was hydrated and nourished. Will definitely come back in a few months for the same treatment. Highly recommend!
Kalei Taylor: I got my hair done early February 1 and my hair started to fall out immediately after my appointment. When chatting over the phone with the rep, I negoiated a price because I purchased human hair that I was bringing in myself. I sent photos of what I wanted (Gypsy Knotless) and they said that it would be $300 once I got into the space. Once I got in the chair my hairstylist was 30 minutes late to the appointment and she told me that what I confirmed over the phone was incorrect and my new price would be $365. I was already in the chair and waiting, so I just accepted the new price. My stylist was very nice, but I did have questions about how big the pieces should be and she didnt want to go bigger. The stylist never mentioned not washing my hair and the gel was caked on and my head was starting to itch badly so I washed it. Majority of my hair fell out.
When I asked the stylist if she would be willing to do a partial refund or fix the issue. She told me it was because of my hair texture that it fell out. I have 3b/3c hair. I have never had an issue with hair falling out like this. I was sad that they could not resolve the issue.
Aside from it falling out the roots also look so sad. They are billowing out and not laying to my head, so overall this was a poor job of braiding. I unfortunately will never go back and I hope the 3B/3C community sees this so that they know, that their texture cannot be executed in to braids by their stylists.
Im going to try and salvage as much hair as possible so its not a complete waste of money. But its unfortunate that they were not willing to resolve this issue.
Phillip Inbody: I love this salon! The vibes are just right! Everyone is so caring and thoughtful of your needs! They take time understanding what haircut you want and help you achieve a beautiful result! I leave feeling my best! 10/10 I would recommend!
Hira Nasir: pros:
-got a haircut
-accommodated for my hijab (cut my hair in the kitchen)
cons:
-i pressed the button for blow dryer so it works while she blow dries 2 piece of my hair (just bangs)
-misleading about the price
-walked home with wet hair
-on call i was told wash/ styling included. once i got there apparently even the haircut didnt cover the price i was told
-received a completely different haircut than promised
-not a single product was used
-i still paid full price+ tip
-overall ghetto
Marchelle: Kotomi has been cutting and dyeing my hair for the past year or so. She is incredibly talented, always producing high quality results. I have naturally fine, brown hair and she successfully takes me to a platinum blonde without causing any damage. Ive been bleaching my hair for almost 10 years across at least a dozen stylists, and Kotomi has done the best job of anyone.
Kotomi also gave me the best haircut I have EVER had - exactly what I wanted. She does a great job of seeing the vision and bringing it to life. She is also careful, precise, and gentle while still producing results more quickly than most stylists are able to. I never even think about going somewhere else.
I have also had my hair done once by Limi and had a similar experience! I was very happy with the color and cut. Highly recommend Room Salon.