1 /5 Johnny, Weird Wizard: Absolutely terrible place, do not go here. Certain members of the staff are rude, complacent, and nonchalant. The staff involved in scheduling do not know how to create a working schedule for patients and their doctors. It took me 8 months to get in to see my PCP for an annual after 5 reschedules (typically calling the day before as a notice), and appointments are regularly rescheduled.
Additionally, on three separate occasions I was scheduled for a specific day and time, only to show up and be told they scheduled me for a different day (despite verbally confirming the correct appointment over the phone multiple times and putting it in my phone calendar while confirming the appointment). Then they have the audacity to tell you YOU messed the schedule up, mixed something up, or “forgot.”
On another note, according to a staff member, they do not allow you to see another doctor other than your PCP for an acute issue. If your PCP is unavailable and fully booked, youre SOL. This is unlike many other practices that will get you in to see another doctor, nurse practitioner, or PA for your issue.
Straight up no accountability in this place, and such a lack of care in an already cracked and marred healthcare system. Avoid this pace at all costs if you value your health.
