Chautauqua Physical & Occupational Therapy - Mayville - Mayville (NY)

5 /5 Julia Casselman: I had been struggling for almost a year with sharp, unrelenting pain branding down my arms that kept me awake at night and from driving and riding my bike—two things that required prolonged arm engagement. First thought to be rotator cuff, then scar tissue or debris that needed to be cleaned out, they treated unsuccessfully with cortisone. Finally, someone connected it to a pinched nerve in my neck vertebrae and sent me for physical therapy, a CT scan, and a pain specialist. Got into the last first, and he wanted me to start with pain meds. The havoc they would reek with my system and lifestyle made it not an option. I got into physical therapy before a CT scan could be scheduled, and when Jacob McBride had me move my neck in a particular way, the pain disappeared, as long as my neck was in that position. Therapy ensued to correct posture and correctly align neck vertebrae. I am in great shape. I made the two-day drive to our winter home with no pain, and I am riding my bike again. I do have to do my part: paying attention to posture and keep doing the exercises, but my quality of life is vastly improved. I highly recommend these kind, accommodating, knowledgeable professionals.

5 /5 Ellie Nickeson: I received Physical Therapy from Dr. Duncan Reed twice over the last year. In February 2024, I was hiking and injured my knee again. As an active person, I feared this repeat injury might drastically change both my physical and mental health. The care I received from Dr. Duncan was instrumental in getting me back to my previous level of functioning. And my health was changed but definitely for the better. Early on in my treatment and recovery, my long daily walks werent possible. Dr. Duncan encouraged my plan to get back into swimming. Now I am in the pool, swimming and doing water exercise class, as many as 6 days a week. And Im back to those long daily walks! In the fall of 2024, I was doing invasive plant removal and overdid it. I had experienced shoulder pain in the past from the same activity but this time I was also having neck pain that included clicking, cracking, and popping. I finally admitted I needed professional help and was diagnosed by my PCP with arthritis and bone spurs in my neck. Dr. Duncan helped improve my pain and provided much needed guidance so that I can remain active in spite of this new challenge with my body. I will not hesitate to return for care if and when I need it in the future.

5 /5 Melissa Kelley: The staff are friendly and knowledgeable from the first day. They made sure to explain the exercises to help with my neck and shoulder pain and were there to support during each session when I had questions about form or progress. I highly recommend seeing Jacob and Karolee in Mayville.

5 /5 Jeff Hunter: Jacob helped me with my vertigo issues for a few months and I am now symptom free. My dizziness is gone and am downhill skiing again. Recommend them very highly.

4 /5 June Fortney: I am pleased with the progress that I have made in therapy. The facility is clean and everyone is friendly. I feel that a few times that I attended, the therapist was very stressed because he was seeing 3 patients at the same time. But on the other days when it wasnt so busy, I received more undivided attention. I feel that the staff works together well and overall, I am happy with their assessment of my condition and what they did to help me improve my knee pain.