Clough-Perin Katie DDS PC - Watertown (NY)

1 /5 Katie S.: The dental hygentists in this office are great, but the dentist does a poor job. Had a filling a week ago and have experienced pain ever since. The dentist rushed through the process and was very rough. She also only polished the filling after I explained how rough it felt. Waiting to see new dentist to get it fixed.

5 /5 Andrea Jackson: Everyone in this office is SO nice! I have extreme dental anxiety and everyone is very reassuring and comforting, walking you through every step and making sure you know what to expect. I had something unexpected come up and the dentist took her time with answering my many questions, even answering the phone when I called with concerns. Highly recommend!

1 /5 Laura Stegmann: INVISALIGN REVIEW ONLY If you care about the aesthetics of your teeth and your wallet at all, I would urge you to go anywhere but here. I know Watertown is a small town, and options are limited, but do yourself a favor and go to the Invisalign website and search for at least a Platinum provider. Dr. Clough-Perin is a dentist, not an orthodontist, and she might have done ‘some training’ from Invisalign; but she doesn’t understand anything about the movement of teeth yet cares for their looks. SmileDirect Club probably would have given a better customer service and experience than her. There is a lot I could write about what went down, but to bring it to the point. I went to Dr. Clough-Perin for what she called “an easy fix.” Not knowing anything about Invisalign, I listened to her advice on what treatment plan to choose and went with Invisalign Light. My initial 14 trays turned into 26! I started voicing that I didn’t think my teeth were moving halfway through my initial treatment. She said, “it’s all part of the process.” After 12 months of wearing aligners, I still don’t have straight teeth and was left with gaps that could have been prevented. To what she said, “this is as good as it gets.” Very frustrated and $5000 later, I went to 2 Platinum and Diamond rated Orthodontists for a free consultation, and both assured me that my teeth were not the problem, but her treatment plan was, and I would need another full set of Invisalign treatment. I called to ask if she was willing to refund me some of the cost, to which she said she couldn’t do that because she paid for some of my refinement aligners (Lies, I called Invisalign directly, and they told me it was complimentary), she also said she told me from the beginning I needed a full treatment instead of the Invisalign Light version, which was also a lie and feeble attempt to make herself look like she actually knew what she was doing. What I experienced pretty much goes along with her other reviews of her being rude and rushing everything.

5 /5 Allix Swanson: After such an awful experience at Watertown dental health , I was recommended this office and gosh I’m so glad I was!! Everyone from the staff up front to the assistants, and the dentists were kind and took their time. My options were explained to me and I am so grateful for a great experience. I would DEF recommend this office to others!!!

5 /5 Caitlin S: I’ve seen Dr Clough-Perin three times over the past two months. All three times, the office has been busy, but it’s understandable given the amount of people catching up on their dental appointments (like me). Dr Clough-Perin has been friendly and easy going each time. She didn’t seem to rush through any of the fillings I had done even though there were multiple other patients. The front desk staff is very nice and personable.