1 /5 Laura Stegmann: INVISALIGN REVIEW ONLY
If you care about the aesthetics of your teeth and your wallet at all, I would urge you to go anywhere but here. I know Watertown is a small town, and options are limited, but do yourself a favor and go to the Invisalign website and search for at least a Platinum provider. Dr. Clough-Perin is a dentist, not an orthodontist, and she might have done āsome trainingā from Invisalign; but she doesnāt understand anything about the movement of teeth yet cares for their looks. SmileDirect Club probably would have given a better customer service and experience than her.
There is a lot I could write about what went down, but to bring it to the point. I went to Dr. Clough-Perin for what she called āan easy fix.ā Not knowing anything about Invisalign, I listened to her advice on what treatment plan to choose and went with Invisalign Light. My initial 14 trays turned into 26! I started voicing that I didnāt think my teeth were moving halfway through my initial treatment. She said, āitās all part of the process.ā After 12 months of wearing aligners, I still donāt have straight teeth and was left with gaps that could have been prevented. To what she said, āthis is as good as it gets.ā Very frustrated and $5000 later, I went to 2 Platinum and Diamond rated Orthodontists for a free consultation, and both assured me that my teeth were not the problem, but her treatment plan was, and I would need another full set of Invisalign treatment. I called to ask if she was willing to refund me some of the cost, to which she said she couldnāt do that because she paid for some of my refinement aligners (Lies, I called Invisalign directly, and they told me it was complimentary), she also said she told me from the beginning I needed a full treatment instead of the Invisalign Light version, which was also a lie and feeble attempt to make herself look like she actually knew what she was doing.
What I experienced pretty much goes along with her other reviews of her being rude and rushing everything.