1 /5 Jamila Simon: Run like hell, I cant even rate this place because they are horrible. I was told I needed a filling and told the nurse and Doctor Kapur I was allergic to lidocaine. She claimed I didnt know what I was talking about because ofcourse I dont know my own body.
Then I was prepped for a crown by Dr. Kapur, she didnt even ask me if she had my permission to do so, because I would have declined and gotten a second opinion. Now I have to find another dentist because she took matters into her own hands. I confronted her and she treated me just like you would of family, she walked away and began to text on her phone. What professional does that? What family centered practice is that disrespectful?
Now onto the staff- the staff is more concerned with jumping from one patient to the next and gossiping that they hurry up to get the work done and dont treat clients like people. I was bleeding because the dentist shaved my tooth and gums down. The dental assistants only concern was quickly getting the tools cleaned and put away. So I had to prompt her to replace the water in my cup as I rinsed a half dozen times. It was only after the assistant shoved the mold in my mouth that I knew I had crown prep completed and I asked her to get the doctor, she asked why like an idiot. During the procedure she and Dr. Kapur gossiped about a staff member - just incredulous.
I also want to point out that you should be suspicious about who is posting under Google user because the CT Family Dental team is less than competent. In fact they cant even figure out how to pronounce a simple last name OR even better ask the patient how to pronounce their name.
Last what adds more fuel to my legal case is that the hygienist did mention that Dr. Kapur would make sure to give me a crown and someone else posted the same experience.
Run like hell if you are reading this, they only got one star because that is the lowest rating they can get.
