Collegetown Family Dental - Ithaca (NY)

1 /5 Carrie Deng: Warning! Over-treatment. Imprudent examinations and operations. There is no disclose of what are their treatment plans, and neither there is a discussion with the patient about their plans prior to arrange you an aggressive treatment. You only realized something off when they actually destroyed your tooth nerves through their over-treatment. My tooth become more sensitive and inflamed after they aggressively removed my part of good tooth for some unknown reasons. But previously i was only agreed to replace the filling! Also, they over-sell you extra chargeable service in the middle of the service that is covered by your dental insurance. I was asked to buy their oral-cancer examination in the middle of the routine cleaning. If you don’t buy or refuse their treatment, they pulled a long face in front of you! Also their routine cleaning is lesser and incomplete compared to other dentals I have yearly been. Don’t come here if you want to save your tooth.

5 /5 benjamin russell: Great dentist. Friendly staff. This place was misidentified for a while. There is another dentist called Collegetown Dental Association that is up in Cayuga Heights. For some reason, people looking for CFD were getting sent there. I added this to hopefully clear up confusion. - Ben 10/2018

1 /5 Kira Hyde: TLDR; Bad unqualified service with no help I had such a horrible experience here. When working on my teeth I was casually told that the dentists daughter was helping out because her assistant had Covid. It did not seem that the daughter had the qualifications to be in my mouth despite being reassured She helps out often. I was very skeptical and had my tooth decay worked away. I had no idea what was going on the whole time I was being worked on. Only to find I was left with a horrible temporary crown not properly fitted to my tooth. It fell out about a week later leaving my nerves raw and me in agony. I was out of town and had to book an emergency appointment to get it back on. It was so poorly made it came out 2 days later. When it came to putting on the permeant crown the appointment went very quickly by someone I had never met. I tried to insist I needed a root cannel. They told me not to worry. Ive since been in terrible pain. And had to visit a new dentist to redo their shoddy work and give me what I had asked for in the first place. To add insult to injury I have gotten several nasty voicemails about owing 6 dollars. Save your mouth and your wallet and AVOID

5 /5 Lewis M: My hygienist Lisa is such a hoot, she always has great energy and is fun to chat with while giving me a very good clean. I’ve had gaps in my front teeth and staining from shoddy braces cavities for over ten years, with bad work on them done by a different dentist that left overhanging composite and brown staining. Lisa encouraged me to have Dr K fix them, and I can’t believe the good work she did today. She double checked that my insurance would fully cover the work before beginning and left me with a dazzling, gap-free smile like I’ve never had. She truly deserves her moniker of being the composite queen, and her Novocain needle work is gentle with minimal pain to boot.

1 /5 Dani: I’ve set up an appointment 5 months ago they had the wrong phone number and couldn’t confirm the appointment so they canceled on me. After 5 months patiently waiting the only thing they offered me was an appointment in February 2023. This is very frustrating, specially because if it not my fault that they had the wrong phone number.