1 /5 Minta Abraham: I’m not one to complain, but this place has gone downhill! My family and I have been coming here for over 7 years without any issues, but ever since the team changed, this has become THE WORST DENTAL OFFICE in New City, NY.
The pricing is completely inconsistent, and they’re terrible at handling insurance claims. They fail to send the necessary documentation to the insurance company, and instead, they just send the bill directly to us. Before a procedure, they’re quick to assure us that our insurance will cover a certain amount, but after it’s done, we’re hit with a $1,000 bill because they didn’t properly process the claim.
This level of service is unacceptable, and it’s disappointing to see how much the quality has deteriorated! Me and my family are never going back to this place again!