Dependable Auto Repair & Body - Ridgewood (NY)

5 /5 Colin Berg: Excellent Vehicle Diagnostics and Clear Communication with Customer ⭐️⭐️⭐️⭐️⭐️ José lived up to the positive reviews of other customers and successfully repaired my vehicle. My vehicle was not giving a ‘ready’ reading for inspection and another mechanic said I just had to keep driving it until it did. The only problem was that I was already in the extension period and I needed a solution. José offered a drive cycle service and said that he would be able to recommend a solution if the after taking it through the manufacturer specified drive cycle it was still not ready for inspection. It ended up being 2 subsequent repairs that enabled all the vehicle’s sensors to give a ready signal, and it passed inspection. Very satisfied and will be back.

1 /5 Steph: Charged me for a full diagnostic of my brake system. Did $1700 worth of repairs and when I came to pick the car up, all of the error lights were still on and the radar was loose and hanging off the front of the car from whatever repairs they did. This place is a scam, do not recommend.

5 /5 Mark Krug: The service was done as diagnosed and quoted. They replaced a PCM, which turned out to be bad. They replaced the old one and ordered a new one. We brought the car back when new one came in. They were quick. I felt the price was reasonable for the work. The only downside is they charge for the test drive. They disclose this but that seems to be a new trend. Also, dropping off the car when they are closed. Parking is difficult. They are close to two subway stations and buses. It makes it easily to get to and from.

5 /5 Z Kad: I cannot say enough good things about this shop. Overall experience was 5 stars easily. Came into the shop and went over the issues I was having and what work I wanted done. They are very receptive, listened, and discussed the services they offered that would best fit my needs. Had a general inspection done and they provide a website link where you can see live updates of the work being done, issues encountered, and pictures to support findings. Once the inspection was complete I had access to a website link that reviewed all the problems found, suggested repairs, and cost broken down by labor and parts. They even go so far as to separate different aspects of the labor to better understand how much time really is going into the repair. Accepting or declining work is straight forward and they are abundantly clear with their prices. When I went to pick up the car, they took the time to listen to my concerns, answer questions, and explain repairs I didn’t understand. If you’re looking for a trustworthy, communicative shop that will explain the work needed, how’s it’s done, and how costs are generated, this is the place.

5 /5 Ryan Lowry: I had a great experience here. So many mechanics want to use cheap unreliable aftermarket made in china parts. Jose was happy to source oem parts for my 1st gen Toyota Tacoma. Communication was awesome , work is top notch. This is my new mechanic in Ridgewood. Wouldn’t hesitate to send anyone here. Thanks again Jose.