Garnet Health Urgent Care - Middletown - Middletown (NY)

5 /5 Brianna Best: From check in to picking up our daughters medication was 30 minutes. I cannot say enough good things about the check in staff, Jessica the RN, and NP Nicholas Acierno. Our toddler has a fear of anything medical and they were all so patient. Its hard having a sick kid and having great/understanding staff makes all the difference on a holiday weekend. Each and every time we are blown away with how great your urgent care staff are but today really stood out to us. Thanks again for helping our peanut feel better!

1 /5 Yailin Espana: Everyone is so dismissive from receptionist to whoever it is sees you in the urgent care rooms. First time coming here and Ive never felt so dismmised in my life regarding my health. I dont think youre sick enough yadda yadda was this ladies attitude towards me but yet Ive been sick a month, vomiting, nauseous, chills, fever, body aches, a lot of mucus and a constant painful cough. I got swabbed everything is negative, I just got a well call you with the results (that they didnt tell me I could see online). I feel like my insurance was scammed and this is why I dont go to the doctors due to experiences like this. Anyways I wouldnt recommend anyone coming to this place. You might not ever be sick enough unless youre on your death bed to them.

1 /5 Melissa McGrath: I will not go here again. I went to urgent care on Monday for facial throat and neck swelling and possible sinus infection. They gave me a covid rsv flu test, and marked it as a lower respiratory infection. They came back negative, but thats what they marked my prescription for steroids for. They never listened to my lungs with the stethoscope. They refused to prescribe antibiotics and I have been coughing watery substance since later that day. Im not paying a $100 copay for them to blow me off and not listen to what is actually going on.

1 /5 Sarah Lund: I took my 3 year old son here after his Primary Care Doctor at Garnet Health told us to do so because he wasn’t pooping. It had been 4 days without a bowel movement. They made us sit for 4 HOURS acting like it’s not an emergency, we were begging them for an answer after waiting another hour post x-Ray, just for them to tell us that it is, in fact, an emergency, and he needs to be taken to the ER. I will be following up to report this reckless behavior, by doctors that could not care less. DO NOT TAKE ANYONE YOU CARE ABOUT TO THIS URGENT CARE. NOTHING IS URGENT TO THEM. NOTHING. NOW AFTER 4 HOURS OF WASTING MY TIME I AM ON MY WAY TO THE ER WITH A 3 YEAR OLD THAT WAS LOOKED OVER.

5 /5 Sevgi Anne: Dr.Patel (spelling I believe that was it) and all the nurses were incredible with our child and were so caring.They were quick with getting her treated and through.They took time to talk about after care when we go home.My child is autistic /adhd and they were able to do nose swabs no problem !