Pat Kelley: I have been going here for a few years and have liked the doctors and treatment. at the time I started going there, the office staff was good. that was then and this is now. drove from the Brewerton/Central Square area for a morning appointment today to find out no doctors were there today and my appointment was canceled but no one contacted me. a good 45 minute ride one way. this has happened before. the office staff seems like a revolving door now and all I get is how people are so overworked there. trust me every time I am in there nobody is overworked. the waiting room has hardly any people in it and you have to wait for a while. if the staff knows that the doctors were not in there today, how about looking up the patients who were coming in and let them know to reschedule before we drive there. lady behind me at the counter came from Fulton and the same thing happened to her. a little common sense would be nice. and I need the appointment to get my ears cleaned out. rescheduling appointments a lot is totally inacceptable. I need care to my ears and not excuse !!!
Eric S: Place is absolutely terrible. Avoid at all costs if you can. Zero communication, the people making the schedule have no clue. Been to the hospital office two times and both times sent home because the schedulers made the appointment two weeks too early. Someone needs to pull their head out over there and start acting like a professional business and communicate. They can charge you for last minute cancellation, but run you all over the place without any care whatsoever. Sorry for the long review. AVOID!!!!
David Jung: Called the health department to see if they knew when water will b tested in Scriba. They knew nothing and told me to call Scriba town supervisor. This department is useless and should be looked into.
Cheryl Ascenzi: My snowbird parents moved back home to Oswego and became patients of Dr Joan Newell three plus years ago. I cannot say enough about her amazing care. Aside from being the consummate healthcare professional, the specialty bakery cupcake she brought my father to the hospital on his birthday says it all about how caring and compassionate she is. Today my Mother saw her amazing PA Emily Crandall and our experience was equally incredible, taking the time to thoroughly review and engage in my Mother’s care. Thank you!
