Get R Done Complete Auto - Black River (NY)

1 /5 Josue Herrera: I went in to get a NY state inspection on my car stating it wouldn’t pass due to needing brakes and rotors. They claimed I needed more than half life on the pads and they were not going to pass and they would be liable if they gave me an inspection the way they were. Mind you I just had my vehicle inspected by Davidson ford in April. Everything checked out and brakes were still good. Get R done was going to try and charge me about 450$ for brakes and rotors when they didn’t need to get done. In the end I went back to Davidson Ford to see if they missed something. They gladly re looked at the truck and confirmed the vehicle was good and would pass an inspection. They got me in checked it and did the inspection no questions asked. I hope this shop isn’t trying to take advantage of Soldiers returning from deployment who have no choice but to get their vehicles to pass inspection, and places like this prey on them because they know they don’t have a choice, seeing as Fort Drum won’t let you on base or you can get a fine for lapsed inspection. I expected more from a local dealer. I will not be going back. And I will be informing my formations to stay away from what I just experienced today. To respond to your comment… I was not angry at all, I was very cordial with you guys and I was trying not no be confrontational at all with you guys because I knew I just had my vehicle through fords inspection. And stop lying to everyone I clearly got my inspection the same day from the Ford Dealer after you said I wouldn’t pass the inspection. If there is one thing I am not is a Liar. I have morals and Values to which I live by. Stop lying to your customers when I have my inspection sticker now to prove it.

5 /5 Curtis Dawkins: Ive been living up here for 2 years now and had trouble finding a good mechanic until I accidentally called this place. The customer service was fantastic and they finished the job much quicker than the dealership. They also did a great job of keeping me updated every step of the way. Ill definitely be returning in the future.

5 /5 Kreighton Edwards: I came from New Jersey to Fort Drum, my car engine light came on and I was scared of driving and didn’t wanna go back all the way to BMW New Jersey so I called Get R Done and I had a marvelous experience. The are affordable and quick. The assurance was great and they ensured I was satisfied. Thanks to the team at Get R Done

5 /5 Ms Hughes: I had problems with my car for months took it to Good Year and the Buick Dealership. Buick charged $1500 and fixed something that didn’t even solve the problem. I drove the car off the lot engine light came right back on, they didn’t even address the issue that I brought the car in for so my car still had the same problem. I came across this shop and the customer service provided was exceptional, and the work was completed efficiently, much quicker than the service offered by the dealership. Additionally, they maintained good communication throughout the process, keeping me informed at every stage. I can confidently say that I will be a returning customer.

5 /5 Paige June: Took my car to Get R Done for inspection and brake service, to say they did an amazing job is an understatement! I called Friday and they were able to fit me on the same day for an inspection, unfortunately it failed. They got me right in on the following Monday asap to complete all the work needed. Not only is my car inspected but it drives so much better. Would highly recommend Get R Done to anyone in the calcium area, it is close by and they have excellent service.