Great Beginnings Pediatric Dentistry - Watertown (NY)

5 /5 Chausette Rutherford: I was absolutely impressed by how clean and welcoming this pediatric dental office is. Parking was easy and it is on the second floor. The moment you walk in you are greeted politely and the front desk staff check you in right away. The waiting area has not only a gaming room for kids it also has a playhouse for the little ones to enjoy. Once they call you back in to their clinical area all the exam rooms doors are open giving it a spacious feel. The exam room we waited in before seeing the dentist we spoke with the assistant. The assistant was very informative and professional. While I waited to see the pediatric dentist I was amazed how new and clean all the medical equipment was I include a photo as an example . Once we met the dentist she was very kind and informative. After our first consultation I am looking forward to bringing my little one again next year.

5 /5 Michael. Danielle Neary: We always have great experiences when we come in for appointments but today was absolutely wonderful. My 7 week old needed a lip tie fixed and they cared for both of our needs so well. You can tell that all the staff really enjoys their job and goes over and beyond to make it a great experience for the kids and their parents. Dr. Laura and Justine were so sweet to my baby!! They have the most beautiful nursery room for nursing moms after the procedure was finished. They definitely thought of all the details and their kindness doesn’t go unnoticed. Thank you for caring so much!!

5 /5 Nicole Janis: My daughter loves this place great atmosphere and awesome staff. I was explained things that no one had told me before about pediatric care. Will definitely recommend this place of business.

1 /5 Jade McNeely: We had to switch dental offices due to insurance change. We switched to great beginnings with Dr. MARIA LAURA YBARRA. In October at a cleaning 2 of 3 kids being seen were given extensive treatment plans. After calling repeatedly one child was finally scheduled for in office treatment. The other needed O.R procedures. In office treatment was scheduled 4 months out. To treat cavities(ridiculous)! The O.R treatments still have yet to be scheduled 7 months later. The child needing said O.R treatments was being seen every 3 months for cleanings until he could get in to have his work done. I’ve called at least every month and inquired while in office. My son complains of pain during cleanings and nothing is done. No phone calls back, they just pass you off and collect the insurance check. The scheduling is horrible, poor time management, completely unprofessional. This is neglect and malpractice. Not being treated in a timely manor which could cause the loss of his teeth where if they were taken care of promptly that wouldn’t be the case. I’ve filed formal complaints with NYS dental board. This is unacceptable. Neglecting children’s teeth when you’re a dentist is mind blowing. I’ve since removed my kiddos from this house of horrors of a practice. They may be aesthetically pleasing and look good, quality of care for my children mean more to me than a pretty fish tank and matching scrubs and color coded rooms.