Hackels Foreign Car Services - Albany (NY)

5 /5 Vince Boccanfuso: I highly recommend Hackels garage in Albany for any VW or Audi service. They are the only shop dedicated to VW/Audi in the NY Capital District. I brought my very high mileage GTI in to have the rear main seal replaced in hopes of fixing a lean running and multiple misfire condition. Bobby Hackel worked on my car and did an excellent job. Its a very labor intensive procedure that requires transmission removal that many garages wont even do. Bobby communicated progress to me over the few days that it took and even texted me a picture of the bad seal. He returned to me a perfectly running car for a very reasonable price. I especially appreciate that Bobby was recovering from a pretty bad illness while working on my vehicle. I cant recommend this shop enough. They have been open and family run for over 50 years and eat, sleep and breath VW!

5 /5 Amie Rogers: Needed a battery for my car. The dealership wanted to charge me over $500, and wanted me to make an appointment. I called Hackels, and the gentleman who answered the phone took my car in right then, and replaced the battery for a reasonable price. He has such a kind and friendly demeanor, and he knows his Volkswagens. I will definitely be back!

5 /5 Vassil Dimov: On our way to New York, our tour bus broke down and we needed a fix, but all truck shops around were closed. Luckily, this place was open. Although, they dont service buses, they provided us with the supplies we needed to get the bus going. The owner and employees were very friendly and hospitable. They let us stay on their lot and kept us company while some of our crew was fixing the issue. Great place and even greater people, thank you!

5 /5 Michelle Raymond: Only guy I trust with my VW 181, Bob is the Best!

5 /5 Weston Hyde: Whether you have an old car or a new one, this is the place to go. I brought my Jetta in for repairs that I couldn’t handle on my own, and Bob had everything done in under an hour for a price that was more than fair. He was also incredibly accommodating with my schedule. After searching Reddit for a reliable mechanic, I saw several people recommending Hackels, and now I understand why. I’ve tried other foreign car specialists in Albany, but I often felt overcharged for subpar work, or I couldn’t even get a call back. Being new to the area, I needed a trustworthy and skilled mechanic, and Bob definitely exceeded my expectations. If you need work done on your Audi, VW, or any other make or model, I cant recommend Hackels enough.