Hair Hut Salon And Day Spa - Elmira Heights (NY)

5 /5 Kayla Murray: They are so great. Had them do my hair for my wedding and Been taking my son to them since he was a baby and they are so good with him every time. Everyone is so friendly. And great prices.

1 /5 Brittany: Took my child to get his hair cut in a pinch. First off the owner I believe was so rude. Told the lady what I wanted did not do it, he for one has a bald spot in his head. Worst experience in my life. Never will we ever step foot in that place again.

1 /5 Bianca: Went there years back to get my long, fine brunette hair cut short and lifted to platinum blonde. I heard my stylist (not sure who it was- it was my first & only time going there) whispering to Rosa about how they didn’t have some product that she needed. Rosa told her what she should use instead, and the woman mixed up the formula and applied it to my head. I sat there for ages as they tried to lift my virgin hair to bright blonde. I had gone blonde a couple times before and thought I was used to the process- but then my head started to feel like it was burning. I had experienced a very mild burning toward the end when I last went blonde, so I tried to be patient. Finally, though, the burning was getting bad. REALLY bad. I told my stylist it was burning, and she blew me off, asking me to hang in there a little while longer. After yet another 10-15 minutes, I told my stylist and Rosa flat-out to rinse me off- that it was burning bad and I didn’t care what color it was at. “Just 5 more minutes- can you just do 5 more minutes?” was Rosa’s reply. Finally, they rinsed me off and I WAS platinum blonde. My formerly LONG hair had been cut SHORT- which I was happy with as I had requested that… My hair was blown dry and I paid & left. Within a couple hours though, something felt “off”. I kept trying to run my fingers through my hair, but my scalp hurt and it felt like I had product or something that hadn’t been rinsed out properly. As soon as I got home that night, I went to take a look at my scalp in my bathroom mirror only to find it was COVERED in OOZING BLISTERS. They had given me CHEMICAL BURNS and FRIED my hair to the point that it was breaking off like tiny, fragile icicles any time I ran a brush or comb through it. The next day at work I was absolutely humiliated and showed my coworker (a former licensed hairstylist). She was HORRIFIED and said that they “must not have used scalp bleach” and instead used something much more harsh to cause burns like that. As a bonus, my remaining hair was so destroyed that it was breaking off in chunks, and I had to begin instead deep conditioning treatments & trims as often as possible to try and grow out all the damage before I could begin even trying to grow my hair back out. I have told MANY people this story over the years, but it bears repeating: Do NOT trust any “professional” who encourages you to “give them 5 more minutes” when you tell them that your flesh feels like it’s BURNING. I can’t believe the women there were so willing to DESTROY my HAIR AND SCALP rather than turn business away due to not having the product & capabilities to bleach brunette hair safely. BEWARE! I was horrified to hear that the woman that oversaw this damage is still working!

1 /5 Shirley Bailey: It was terrible after a month I had to find another salon to fix my hair. that would be two hair cuts and 70.00 later. And its still not right. Im sorry but the girl needs more training. She shouldnt worry about whats going on in the salon she should take care of her client. I Would not go back to that salon again. First chair on the left. Her name starts with a B. Thank you for reading .

5 /5 Carol Worden: I have been going to Hair Hut for many years. If I have an issue of any kind it has always been resolved. With that being said, there has been maybe twice in many years that any issue arrived. I will continue to Rosa do my hair.