Hudson Valley Mall Dental, LLP - Kingston (NY)

1 /5 Martina Torres: Waited 2 hours before I got into a chair, than waited another 45 minutes. I was seen for maybe 15 minutes, no x-rays and told I needed 4 fillings. I go to the dentist regularly and was never told my fillings needed to be replaced. Only switched because my insurance changed. 2 people left while I was waiting...complaining to receptionist. She admitted they double book appointments. Only 1 dentist there and they double book appointments that you have to wait months for!! Also, the place needs updating.

5 /5 Monica Schaefer: I had a great first appointment here the other day. All the staff was very nice and professional, the dentist gave me a cleaning herself because I told them I have very sensitive teeth and she did an incredible job (no pain at all!), x-rays were thorough and fast, and they got me booked for follow up appointments right away. Also, the doctor took the time to answer all of my questions and didn’t seem annoyed that I had about 20 of them.

1 /5 Paloma Kop: I heard from others that the dental services are sub par, but I wouldnt know because I was never even seen. They called to cancel my appointment that I waited 7 months for, 2 days before it was supposed to happen. Said I would have to wait at least another 3 months to reschedule. I said, no thanks...

1 /5 Amanda Matey: AVOID THIS PLACE this place is going down hill faster and faster. Every time I schedule an appointment I’m in the waiting room anywhere from half hour to almost 2 hours PAST my appointment time. If I’m lucky enough to be called in a half hour after my appointment then I’m sitting in the chair for almost a HALF HOUR or more with no one coming in to check on me. When I ask how much long they’ve always act like deer in headlights saying it should be soon, there’s a few people ahead of you. They tell me they schedule a lot more people in a single day so they don’t have to schedule people so far out. WHY schedule someone knowing you won’t get to them hours after the scheduled appointment. This is horrible scheduling practice. Not only that my appointment have been canceled by them multiple times because “they don’t have a dentist for that day” then reschedule me months out to only cancel again. There’s so many other issues I could complain about but I’m finally giving up on them and have found a new dentist office.