1 /5 Marie Daly: Been going here for a couple of years. I found that Ralf really doesn’t pay attention to my comments I never liked the bangs being longer than the back. He always cut the back shorter than the bangs.
My complaint comes from and appointment I had in Oct. 23. Where I paid $50. For a cut plus 20$ for tip for a haircut. I showed a picture of the cut, he explained it was done with a razor, I said the worst haircut I ever had was with a razor and I did not think it was good for my hair. He proceeded to cut my hair from start to finish with the blade. He did not section in thin sections like regular cuts with scissors. He just grabbed and cut. When I got home and washed my hair I saw and felt the absolute butcher job he did. I started to cut hair that he and his razor missed. One side was shorter than the other and one side had a chunk in the middle that was shorter than the front and back on that side. I was so mad I had to wait a few weeks before going in and talking to him politely and discreetly. I told him he could not fix it at that time because my hair was too short for him to fix. I finally went back last week, four months later. My hair didn’t grow because it was so bad but I could not take it any more. I went back he put shampoo but didn’t really wash and did not even bother to put conditioner in. He trimmed my hair, blowed it out. As I was putting my hoodie on he was behind the register. He CHARGED me 37.50 to fix my hair that HE screwed up! And he thought he was being generous by giving me 25% off!??! I was so stunned I didn’t say anything. I walked out I did not leave a tip. A few days later I emailed him telling him what I thought and that I will not be going back and I will not be. I paid him for a hair style I did not not get plus a generous tip for the worst haircut of my life and he charged me to fix his mistake? Nope never going back. I could have done in October what I am doing now, I could have gone into the shop and made a scene, I did not.
This is a warning to everyone be aware he will screw up your hair and charge you to fix it!