1 /5 Betsy Rulison: My hair was long and touching my butt before I came in for layers and a trim. I went in asking for 6/8 inches off and I was very clear about the style that I wanted and reiterated what I was looking for multiple times. My hair is now above my bra line and it is going to take a long time to grow back to the length I asked for. Because of getting layers I did not see how short it was in the back until I got home. When I called and spoke to the hairdresser she insincerely apologized.