Lakeshore ENT - Oswego (NY)

2 /5 Pat Kelley: I have been going here for a few years and have liked the doctors and treatment. at the time I started going there, the office staff was good. that was then and this is now. drove from the Brewerton/Central Square area for a morning appointment today to find out no doctors were there today and my appointment was canceled but no one contacted me. a good 45 minute ride one way. this has happened before. the office staff seems like a revolving door now and all I get is how people are so overworked there. trust me every time I am in there nobody is overworked. the waiting room has hardly any people in it and you have to wait for a while. if the staff knows that the doctors were not in there today, how about looking up the patients who were coming in and let them know to reschedule before we drive there. lady behind me at the counter came from Fulton and the same thing happened to her. a little common sense would be nice. and I need the appointment to get my ears cleaned out. rescheduling appointments a lot is totally inacceptable. I need care to my ears and not excuse !!!

1 /5 Kathy Crawford: DO NOT USE THIS PRACTICE. If I could give them negative stars, I would. Never even got in to see the doctors. Jumped through hoops and dealt with their inept office staff for over a week to set up an appointment for my son via a referral from another ENT. After a ridiculous amount of time, appointment was finally set. The morning prior to the appointment, my son received a call from an extremely rude member of their staff cancelling his appointment indicating he was a liability to their practice because they had not done his sinus surgery. No further explanation. I called to try to clarify the situation and was treated very rudely by Christine, the manager of the practice. If this is how a patient referred by a professional colleague is treated, I can’t imagine how someone off the street would be treated. Stay away!!!

1 /5 Melony Kevwitch: Ive been going here for years doctor is great. Helped me, very friendly. every year I get sick and he helped. This year I cant even get in to see him, months out. Theyve got a young new doctor who doesnt even listen to the patient acts like Ive got no clue about my own body. Tried to take over my case.. I cancled.. screw that. I dont have the time or gas to run back and forth for her to redo everything thats been done. Lets charge insurance companies for more unnecessary tests.. I think not

1 /5 Patricia Jayne: I was referred to him almost a year before I can see him. My ear is hurting bad. Putting my hearing in danger.

2 /5 Blackmasss: When there to get my tonsils looked after dealing with a few stones and a feeling of there being something in my throat. Only for them to say it was just a little big and that I have some congestion in my nose. I didn’t got to get my nose looked at! And it felt like the doctor wasn’t even listening to my concerns. I would not recommend.