Liberty Dental Arts - Rochester (NY)

1 /5 Bobbi Zalar: Went to Liberty Dental Arts in Greece because I needed a tooth extracted. They completed a panoramic scan, told me I needed a crown on a different tooth then referred me to another dentist for the tooth extraction because they would only extract the tooth if I was willing to do an implant for over $5,000. I, therefore, called the referred dentist but when I requested Liberty to send my scan to the referred dentist Liberty Dental Arts told me it would cost me over $400 to send the scan! Although the women who answer phone and schedule, etc. were very nice, the policies set forth in this office by management are horrible and not in the least bit focused on patient care.

1 /5 J N: Completely incompetent Dental office. Do not ever go here. They repeatedly cancel appointments, but if you cancel an appointment with them, you are kicked out of the practice automatically. they do not have enough dental assistants or staff. At this point, I am going to make sure that this dental office never opens again. I had an appointment scheduled eight months ago. They said someone would call me back to reschedule. No one has ever called back so I called the other day and schedule an appointment for May 5. They Didn’t even call me, they texted me letting me know that they canceled the appointment. I called immediately and of course, none of the office staff answers because they don’t want to take responsibility. Do not and I repeat do not ever go to this dental practice (if you can even call it that. Not to mention the last time I was there, the guy who cleaned my teeth, was flirting with me the entire time instead of doing his damn job

1 /5 scott vogel: Always read reviews b4 you make an appointment! Office staff (girls) GREAT! Dr. was a real piece of work! Dismissive and arrogant as well as condescending. Excuse me doc but my apt was 11:30 not 12:30 when you had to be prodded in to see me by the assistant and my situation was clearly stated to the receptionist upon making the appointment. You knew why I was coming in so if youre not going to help someone when you know what their coming in for, dont make the appointment. Best believe Im contacting insurance to block your attempt to bill them!

4 /5 Renee: Liberty Dental has very nice staff, and a very nice office. I went in for a consult, the estimate was a little high for just one tooth compared to other offices. The Dr was out sick, the staff was messaging him at home, but I feel that made it a little difficult to get an accurate estimate also. If you can afford your dental work without insurance, I do recommend them.

5 /5 Ellen Napiorski: Dr. Sam and the staff have been very professional, caring and patient in providing service to a family member, who needed extensive dental work. They go out of their way to make sure the patient is comfortable and understands the procedure being done. The patient is told that if there are any further questions, he or she may call the office for clarification. We appreciate the excellent service we have received. On our last visit, we were pleased to meet Taj B., who is the new treatment coordinator and provides additional support to the patient in many ways.