1 /5 Maddie Hoke: This place has unfortunately gone extremely down hill. I made an appointment many days in advance for two pedicures and manicures. When we got there we waited over an hour, which I understand they were busy so we dealt with it. Once seated at the pedicure stations, my bath ended up malfunctioning and completely soaking my pants and the person next to me. The lady quickly came over and fixed it but didn’t offer to put me anywhere else. So I remained at the same station sitting in water the rest of the pedicure…. And was wet and freezing the whole time… the pedicure was not great and lasted about 10-15 minutes. I was shocked they didn’t offer a discount or anything for this horrible service. I paid pull price and still tipped well because I don’t believe in punishing the workers for a poorly managed place. I won’t be going back here again.
Update to the comment below. Yes this is the right salon. I have been here many times over many years. My mom and the girl I was sitting next to (who I happened to also know) can vouch for this day. We waited over an hour and yes there was a water incident… there were quite a few people getting pedicures that day as well. The place was very busy.
