1 /5 Harvey Vargas: I went back to this office after a year as I had some insurance issues. The nurse told me I had bleeding and some gingivitis, okay cool but that’s what I’m there for to get a cleaning and get my health in order. But they would only clean my teeth if I payed for the extra deep cleaning, the hygienist said she would not clean my teeth unless it was deep cleaning. I’ve never been to an office where the service was denied unless I pay for the extra deep cleaning, I came in for a normal routine I was not coming in expecting another bill. I forgot the hygienist name but she was a older Spanish women with curly hair, she wanted me to sign a document saying I refused services (which I did not sign) the manager saw me afterwards and tried to deescalate the situation and told me their reasoning and I agreed to pay for the deep cleaning but by then I just got completely annoyed with their service and honestly don’t trust them so I left and never came back and I never got my cleansing. I’m their to get my teeth clean not to get nickel and dimed at every corner, I hate dentist offices like that because it feels like they don’t care about my health and are being greedy so that the owner can take an extra vacation.
I will not be returning and I told them that. Good luck to anyone coming here don’t let them twist your arm.
