1 /5 Anam: I need a physical form for my kid’s school after calling we were told to go there with the FORM but when I went there round 4:30pm it was empty and 3 people in the reception talking to each other, so I waited in line they were talking rudely about me after sometime one of then called me over and said “how can I help” and guess what she was pretty rude and only needed name DOB and address I said I was told on the phone to bring the form I was trying to give her the form she was again in a very rude attitude told me not I don’t need that what a waste of my time. unnecessarily made me go there plus so rude. Montefiore use to be so good what happened ?