Neuroscience Institute - Rochester General Hospital - Rochester (NY)

1 /5 Ranveer Singh: They are one of the worst hospitals. The air quality was horrible. The cleaning staff hardly did their job, they only sweeped a small area of the room and then left. They didn’t even change the garbage. The main reason we went there was because it was the only hospital with a room, I wonder why. My great grandpa was really sick and needed a lot of help. The people discharged him at the 3rd day. I am writing the about 1 1/2 hour after he passed away, he was discharged yesterday. They said he was feeling weak and needed to rest and eat. That is what we did and he passed away on the 8th. I DEFINITELY do not recommend this hospital. If you want the best out of the best and they take care of every single thing, go to Unity hospital.

1 /5 Barbara Gutierrez Morales: Absolutely the worst neurologist Ive ever seen in my life, staff and nurses are just as bad. My old neurologist is from the university of Washington, he was my Dr for 15 yrs , Dr Holmes and his staff including his nurses care and they put this clinic to shame. I will be getting a referral to another neurologist today. Stay clear away from here especially if you are low on your medications they wont send any refills, I called twice and even walked into the clinic and nothing and I have grandma seizures.

1 /5 Jenna Goodman: My son has epilepsy and autism and went here for a follow up EEG to see if he can stop his medication. The staff were nice at first but very soon became irritated and frustrated with my son because he doesnt understand direction. They would loudly groan and sigh out of frustration and even cut his EEG short because they were irritated. Every time my son would be close to falling asleep, they would turn on the bright computer screen even after he asked for the "light off" to go to sleep. Then, just as my son was finally falling asleep, the man stood up and loudly announced "were done". They had 0 compassion or understanding to the fact that my son is disabled. I hope i never have to take him there again. I cried in my car because of how awful the experience was.

1 /5 Cody G: Was told i was going to get a call back to confirm prescription was going to be set up after making an appointment before the HOLIDAY WEEKEND! Never got a call back and had to fight with on call service. Horrible place. Will be finding a new neurologist very soon probably before my early December appointment.

1 /5 Katie Bianchi: If I could give zero stars I would. Didn’t even make it to the appointment, just tried to make one and the flamboyant guy on the phone kept talking over me and then hung up. Ridiculous and unprofessional. I will not return to RGH for anything. Unbelievable.