1 /5 Dede: I didnāt realize āNo Nailā Salon meant that I would ultimately end up with no nails! This salon lacks integrity and respect for its customers, unfortunately. They are greedy for money rather than valuing the support of their customers.
I was initially so excited to visit this salon! I was visiting NY from CT, only for the wedding over the weekend. I ended up paying $202 for a gel mani and basic pedicure ($38) on Friday. I gave a $20 tip, even though I didnāt get the complimentary shoulder massage I noticed others getting. On Sunday night, to my disappointment, while reaching into my backpack for a new outfit my nail popped right off! This is when I noticed the two adjacent fingernails were lifting and would be ready to come off at any moment. I was not upset by this, only surprised. I decided to return to the salon before I had to travel back to CT. When I described the issue to the store owner, she offered to redo my nails, but I let her know I was on a time crunch and didnāt have the space to do that. I let her know I would need a refund for the manicure since I saw other nails coming up and would need to deal with that throughout the week. She initially offered to only refund $50 out of the $220 total I paid. I let her know that the pedicure was fine but that I would not be able to walk around with one hand undone, to which she responded I should! I had told her I was a dentist and needed to travel so I could get back in time for work, to which she responded that someone needs to pay for the time so I should understand. I let her know that in my line of work if my product fails I have to eat the cost for the patient. Throughout this interaction she kept interrupting and yelling at me, to which I said āThatās okay, since you keep interrupting me, I will let you speak instead.ā She also let me know that it was my fault that I didnāt have the time to have them redone in NY. She was extremely rude and loud, constantly speaking over me. By the end of the conversation I let her know I felt extremely disrespected. I would highly HIGHLY recommended going to a different nail salon. Save your time and a LOT OF MONEY.
UPDATE: Itās now the Tuesday after my appointment on Friday and another nail has come off! GO TO A DIFFERENT SALON