1 /5 Edith Perez: I arrived at Nuvance Health in Poughkeepsie NY at 2:58 PM with pain in my left upper back. The pain takes my breath away and I was triaged right away. The Nurse Practitioner told me my pain was muscular without doing a proper assessment. I was told to wait in the waiting room and eight hours went by and not one nurse or doctor showed up. At 11:14 I asked a nurse if he could check when would I be called in to be seen by the doctor, he very politely told me that they were understaffed and that I might be discharged right out of the waiting room. No doctor would come and see me nor would anyone would address my condition. I am a cardiac patient, with a chronic diabetes, arthritis and a bunch of other complications and I was left to wait in a waiting room with 0 compassion, care or treatment. I used to think Vassar Brothers Hospital was a good hospital but unfortunately that has changed. W waiting room with more than 50 people waiting to be seen, very poorly staffed and lacking in patient care. Just because I did not scream or used foul language it doesn’t mean my pain is not real. I hope this goes viral. To have a nice looking hospital that does not care about the patients that trust their health to them, should not remain in operation.
