NYC Health Hospitals/Harlem - New York (NY)

2 /5 Ronnie Padmore: Night and Day...the same in theory but 2 separate experiences altogether. For example, the hospital stay experience. During the day the patient is bombarded with numerous doctors, nurses, tests, X-rays, needles, you name it. At night, its like a ghost town. Patients are left unattended, ignored by the night staff. You can press the nurse call button a thousand times and no one will respond. Nighttime hours are critical and the same attention administered during the day should be given in the overnight hours. Those are the critical hours when things can take a dramatic turn, for better or worse. It leads one to wonder if things are this way because the staff is under the assumption that the bosses are at home sleeping? The same level of care should be given 24/7.

1 /5 Kianta Mills: I recently just had a newborn at 8:41pm December 3,2024. They moved us to a ward where it was under construction and cold. They kept coming with excuses on why it was nothing they can do about it. Nurses get attitudes with you because you care about your newborn in an unsafe area after birth. They have tape on the windows, take trying to cover air coming in. Blankets over where the air is coming in at. It is below 30 degrees in here.

5 /5 Kristen Rea: My 78 yo mother was visiting for Christmas and fell. This happened to be the closest hospital, so that’s where we went. ERs can be a lot but overall the staff was really lovely and my mother was ultimately admitted since she needed orthopedic surgery and had too many mobility issues to leave. Our experience once admitted was excellent. Dr Carson, her orthopedic surgeon, has an incredible resume and was fantastic and the whole care team from orthopedic surgery to the nurses to cardiology to social work really made sure she was fully ok and discharged appropriately, and ultimately helped place her in a rehabilitation center. Thank you so much to everyone who made our nightmare a really pleasant and well cared for experience!

1 /5 A B: I hate to speak low on a hospital with so much history and have been serving y community for over 100 years however my 1st and last experience was very poor from the entrance to the building to the discharge with exception of the trial where two very nice nurse were very kind. Hours waiting siting n a chair to be taken care of a nurse that was rude and left my arm full of bruises. The hospital itself was very dirty , the beds had stained sheets , not talking about 4 bathrooms tat I tried to use was not usable at all.

1 /5 Michael Roth: Terrible experience at dental clinic. Didnt numb me enough for a tooth extraction, even when I said I wasnt numb enough. They were backed up and didnt care. They just wanted to get thru me and onto the next patient. The worst medical experience of my life, and Ive had many, many dental procedures. It was like one of those torture scenes in the movies. Very traumatic. Will definitely be looking up the "team" that was responsible and post their names, so noone has to endure what I went through. I will be contacting to hospital higher ups tomorrow to relay this ridiculously unprofessional, borderline sadistic, experience. Stay away!!!