5 /5 Freedom C: Many many years ago I visited this hospital and left so angry, frustrated and sad. Reception made me feel like I was something under their shoe they needed to get rid of it.
About two years ago I had an emergency and revisited. I was terrified of what to expect.
Let me tell you, THINGS HAVE CHANGED!
FOR THE BETTER!
MUCH BETTER!
Everything including wait time, was like chalk and cheese!
So different.
Ive been attending this hospital somewhat regularly as this is also now my primary care clinic.
Dr. S. Nainan my PCP is a wonderful Doctor. Even if its via a zoom call, my concerns are immediately addressed.
I feel heard.
I feel heard.
I feel respected.
I am properly cared for.
From reception to attendants, security, technicians, office staff, and medical team, they ALL care for me so well!
Special mention MUST BE MADE of E. Mantel. That lady goes above and beyond ALWAYS!
Words cannot express my appreciation for the entire team at Orthopedics.
On another note I used to run from needles. I used to be deathly afraid of them. Now, now having my blood taken by the lab at KCH and getting vaccinated is all a breeze. A BREEZE I TELL YOU!
I look forward to the needles because the Nurses are professional and I dont feel a thing!
One time when I was sick and frustrated (you know how it goes when youre under the weather and grumpy), the Nurse treated me so lovingly I felt as if I was in my mummys arms. I started to cry. Tears of release and gratitude for the care I received.
Ill continue to share about my experiences here because they need to be recognized for their outstanding service to our community.
An important thing to consider is this is also (for want of a better phrase) a "One Stop Shop". Whether its an emergency, or blood work, medication, finance, MRI, x-rays, scan-all types, gynecology, Dexa scan, dental anything to do with your health and to avoid you having to trek all over the city just to complete a visit is available here.
Thank you NYC Health + Hospital -Kings County! THANK YOU SO MUCH!
The End.