NYU Langone Hospital—Long Island Pediatric Center - Hempstead (NY)

1 /5 Joy Hanson: to make things so difficult for me I have twins and theyre both sick I cant get an appointment. I simply trying to add the appointment and theyre making it really really hard for me.

1 /5 Alexa Calderon: They are absolutely horrible. I have been going here for the past five years maybe and I will probably keep on going there because Im still a minor and my mom brings me there but its so horrible. Ive been sick for a really long time three months ago I went because I had a really bad Headache and a sore throat and I have bad asthma. They just told me I had a throat infection five hours later I was in the ER With doctors all around me telling me that if I hadnt gotten there in time, I would have died because my lungs were closing up and was having an asthma attack but to the people here it was only a sore throat yesterday as an emergency. My mom brought me here because I started getting really sick They say their priority is taken care of kids but thats a lie It was around five and Im pretty sure they close at like seven or something There was barely anyone there and I had 103 fever. They didnt even bother to bring me to a doctor the nurses checked me and then just made me wait There was barely anyone in the waiting room and they said that all the doctors were just too busy to see me and that I should go somewhere else. Please dont bother taking your kids here because the doctors will not do something they dont feel like doing The front desk people are also really rude My mom only speaks Spanish most of the time the front desk speaks to her in English, even though she tells them that she doesnt understand and when you look at the front desk people, you can clearly tell that most of them speak Spanish and they just dont do it.

1 /5 taylor gibbs: Place just gets worse every year! Used to love them but the customer service is horrible. Front desk can never schedule appointments right they tell you one time and schedule for the opposite then have rude attitudes when they know they are at fault ! They leave you Sitting in exam rooms for 30-40 minutes waiting for doctors ! Only offer sick appointments between 7-8am which is ridiculous and isn’t realistic at all. If my kid is sent home from school I can’t even get an appointment until the next day which is STUPID ! Definitely removing both of my children from the care of this establishment !

5 /5 Vijay Pandya: I bring both my kids here ages two and four and they are amazing. If you have any medical background youll know that the medical staff here is highly trained and experienced. End of the day thats all that matters. Front desk service is amazing, they are always polite and willing to go out of the way for you. I think the people complaining are ones who dont understand the medical system. Feel their entitled to get whatever they want whenever they want and get upset when they dont get their way.

5 /5 Mia Brown: i been going here since i was 10 almost 9 years and it’s been the best , i love the doctors they make you feel comfortable and if you need to schedule a appointment you can do it right there and speak both languages spanish and english which is a bonus always