Oishei Childrens Hospital - Buffalo (NY)

5 /5 Tyler Bluder: Not sure why all the negative comments/1 stars, but our experience was exceptional. I’d give 10 stars if I could. My son was brought in on a referral from another hospital without a pediatric surgeon at 4am for an emergency appendectomy. We had a room right away in triage and then to the family room shortly after. He was squeezed into an early surgery and out by 9am. Everyone from the nurses, RNs, Doctors, and even the housekeepers were amazing. We were extremely skeptical from reading the reviews before we arrived, but our experience was amazing. Our room even had two pull-out beds and a bathroom with a shower that we could use (much needed after being up for over 28 hours at that point). Just bummed we missed Josh Allen visiting by about 12 hours. If you’re coming here for emergency surgery, rest assured your experience will be nothing short of amazing. Huge thank you to all the staff for going out of their way to support us!! Last note is the food. “Room service” for the patient is ACTUAL FOOD and not the typical hospital food. For the parents/guardians, there is a deli on the second floor that was great and across the street in Buffalo general (I think that’s what it’s called) is a Tim Hortons. It’s just a short two minute walk away and on the second floor also.

5 /5 Brenda Molina: I brought my daughter for a same day surgery, and I am really happy with the care we received. Everything went smoothly, and the staff were wonderful. A special thank you to Stephanie from Patient Relations. She was so kind and helped me with everything I needed. She really made me feel comfortable and supported. I am very grateful for her help. Thank you for making this experience better than I expected.

2 /5 Tom Meland: My 2 year old son woke up at 1am gasping for air and coughing uncontrollably. I assumed going to the emergency room for an emergency would imply some sense of urgency. Not the case. I parked in front of the nearest door and ran to it with my son. Apparently only one door is open past a certain time. Banging on the main entrance door while holding a kid who can’t breathe on Christmas morning is apparently only good enough for a few awkward stares from security. Signs that say “use emergency entrance only” have no arrows or description of where the emergency exit is. After running around half the hospital’s sidewalk (a good portion uphill) while holding my son and the diaper bag I finally got in. I then waited in an empty waiting room, nobody at the desk, multiple nurses waltzing around in the back. Security made a call to someone once I asked if my kid had to stop breathing completely in order to be seen. Here’s the fun part… the nurse/receptionist/whoever it was that checked us in, sits there and stares at my kid for no joke a whole minute after all the necessary steps were completed as if she was giving him the “eye test” to see if he was sick enough to be seen. His breathing calmed down a lot since we had left the house, thankfully. Unfortunately your pale stare didn’t kill the croup virus he was diagnosed with but it did make me remember your face. I hope I get the chance to help you when you’re in need some day. I’ll take a good long look at you while you suffer, first. Once admitted, the doctors and nurses were fantastic, I will say.

5 /5 Daniel Kolb: This hospital is nothing short of exceptional. Ive been here with my son multiple times over the past 2 years due to his asthma during rsv season. One of the times landing us in the ICU for two weeks and on a ventilator. I cant say enough good about the staff here especially the nursing staff. They are undoubtedly the best of the best. I would go as far as saying the best in the country. Ive never seen care in any other hospital like this. Round the clock, crossing the Ts and dotting the is to ensure they are doing everything in theyre ability to make my son healthy again. Us western New Yorkers are so lucky to have this place in our back pocket. Thank you Oishei Childrens Hospital for your exceptional care!

5 /5 Samantha Branchaud: My son was there with pneumonia last summer and they did a great job from the nurse at the ER to his inpatient stay. We were on vacation when he got sick and were grateful for their help. My son often asks if we can go back which is pretty rare for a hospital.