2 /5 A. McCullough: It is illegal to demand that customers pay for a service before it is provided. This was my first visit, and the Asian woman and man here were not friendly. I was asked what I wanted and given a mask and pointed to a seat. When the woman was ready, she was very curt. She barked out orders to me, telling me to move up more as she pointed to a sign that said that I must pay in advance. Then, she continued to rant that their shop has been there 50 years, which is a lie since I am a native of Syracuse, and everyone has always paid in advance. Then, she put her hands on her hip to let me know that my eyebrows would not be done until I paid! Since I was pressed for time, I paid. She then said thin or medium? I answered medium, and she preceded to wax, tweeze, and cut my eyebrows to her satisfaction. Then, she put her hands on her hips again and said, Im done. Then, she pointed to a full length mirror on the wall and told me that I could look at my eyebrows there. Though she did a good job, I will never go back. Again, its illegal to demand full payment before a service is provided. Had I not been satisfied, there would have been no recourse for me. Plus, the woman was so rude, I wouldnt have felt comfortable asking her to fix anything, as I know the request would have been met with an even worse attitude.
