Oswego Hospital Emergency Room - Oswego (NY)

1 /5 Audrey Freightenburgh: I would give negative stars if possible. Got into a head on collision at 60 mph, suffered head, chest and hip injuries. We sat in the waiting room for almost 2 hours before leaving and going to another hospital, there was no triage performed and there were multiple people who arrived after us that were brought in before we left. This was my second experience there. The first I went for simple sutures and I could have done a better job myself, they were done so poorly that it got infected and I have been told I will permanently have problems with the area now. I will never be returning even if I am on deaths doorstep.

1 /5 Cynthia Reid: The only caring person I saw was the triage nurse Ryan. She told me to let them know if my symptoms started to worsen while I was waiting. Well they sure did and I let them know twice what my new symptoms were that were emerging and was dismissed. Other people were taken that seemed fine, walked fine, laughing, scrolling on their phones, etc. Meanwhile two other patients seemed worse than myself and yet were left suffering. One was a very elderly woman whos blood pressure was over 220 and sent there by her cardiologist.The receptionist seemed to know some of them she was calling back. So if you were dismissed after saying you felt like you were going to pass out with "you should sit down" and later with your arms, hands, and feet going numb with pins and needles that "were waiting for a room sweetie". I still waited but frankly was getting concerned I might just have a heart attack. Eventually I got up and walked out before it got too dark for me to drive. I will go somewhere else in the morning or call an ambulance tonight if I get worse.

1 /5 April Sawyer: 1 star. Communication was non-existent. Was sent to CT without being told then never spoken to about any CT results. Was sent home without being talked to. A new person just showed up and took out the IV and said you are going home. Then another person handed us a stack of paper with no instruction other than pick up your prescription. We wake up this morning and online in the portal it tells me not to take one of my medicines for days (which was not told to me) and said I wanted to and agreed to leave all of which was untrue. The paper work that was given even said "call 911 and return if you have these symptoms" and I was currently experiencing 3 of the 4. 8 hours hundreds of dollars to be told next to nothing and be lied to in the paperwork. Should have gone to syracuse. The nurses were all very nice. Especially the young lady did my IV and blood draw.

1 /5 TiamatGames: Would rate lower if I could, you will wait 4+ hours any day, you will receive individual bills for each doctor, and regardless of your reason for being there. Unless you know your fully covered by your insurance carefully what you allow them to do. I asked if they could check to make sure I was covered for a check I didnt need, said I was and then I received a 3000$ bill because I wasnt, waited 7+ hours to see a doctor received to doctor bills had blood work taken despite the factor I just did that morning so another charge and honestly nothing was wrong with me I waited total of 12 hours spent maybe 1 hour in a room for 1000$+ saw a doctor for 12mins or less had a check that took 2 mins and was $$$!! To be told your fine go home wait it off. Something was debating the 7 hours of waiting I had to do. But wanted to be safe, then there FA system sounds great till they change it on a whim and force you to jump through hoops even when I called ahead to make sure the process was smooth and checking requirements beforehand to make sure I was good... was still denied and told my infi was wrong. DONT COME HERE IF YOU VAULE YOUR OWN LIFE.( staff was positive atleast....)

1 /5 Harmony: Was that for 9 hours and kept being told we will get to you when we can. I was have chest pain and trouble breathing. Not a damn thing was being done. I’ve been sick for a month I’m looking for a new doctor so I haven’t been able to be seen. And this is how this hospital treats is patients. Never go there you might died before being seen.