2 /5 Travis: Ineptitude. After scheduling an appointment for my son, they cancelled the appointment without giving a reason. Rescheduled, then less than 24 hours before the appointment they decide to call three times within a couple hours, didnt answer the phone when I called back. They then cancelled the appointment and didnt say anything until I showed up with my son for his appointment. Unprofessional, inconsiderate and incompetent.