1 /5 Ashley Waldron: DR. Huffaker was extremely nice and did a wonderful job, but I would never go to this office again, Jill at the front desk is probably the most unprofessional staff member I have ever dealt with. Several phone calls to me late at night after office hours, threating to send me to collections, mind you I have dual insurances and had an accidental claim form from my daughters school. Since they are out of network it takes time to get insurance checks, but I was very good at trying to keep them in the loop on time frames. She also refused to send claims to my insurance stating it was not covered and when I called the insurance it was covered almost $1200 worth. Then she stated that I had no right to contact the insurance behind her back. She is also still refusing to sign the claim form, which I need their signature to submit and get the remaining balance to pay them. Then she charged my card $753 without even letting me know. And yes I understand you are required to put a card on file in the event you dont pay, but I was paying and trying to take care of the remaining balance with out any help from the office. She also stated on several occasions that she wouldnt discuss it with me anymore and she would hang up on me. I mean maybe thats the type of person they want running their office but from a patient stand point, Id say shes ruining the business and I would never recommend them, I even told my regular dentist that they should be removed from the referral list!
